Thompson Family Plumbing & Rooter Inc. is the leading provider of quality plumbing services in Hesperia, Victorville, Oak Hills, Apple Valley, Phelan, Adelanto, and surrounding areas. We are a family owned and operated business that specializes in leak detection and leak repair, drain cleaning, repairs, video sewer inspection services, and many more plumbing services. Since 2006, our plumbers have been delivering trusted plumbing services with dedication and the highest quality workmanship.
Leaks in the wall, running toilet , water heater doesn’t stay lit, dripping hose bib, broken valves, new faucets, we can tackle any of these issues. Call us now (760) 503-0207
We are fully licensed, insured, and certified so you can rest assured and have complete peace of mind. Our goal is to ensure your plumbing services are completed quickly and accurately so you can have fast and efficient service when you need it most. At Thompson Family Plumbing, our highly trained plumbers offer exceptional services with the assurance of expertly handling all of your plumbing needs.
Whether you need repairs, drain pipe replacement, leak detection, or drain cleaning, we can deliver the exceptional repairs you need. Ask about the many discounts we have available and find out how you can save even more with our affordable solutions. Using advanced technology and state of the art plumbing equipment, we can sonically detect any leaks and repair them quickly. You can rely on us to deliver accurate and efficient services for your home or business.
BEST OF THE DESERT 2017
Contact Thompson Family Plumbing for more information about our services by calling us at (760) 503-0207. Emergency services are available for after hours emergencies. Give us a call today!
“Another Amazing Job completed by Don, Being a Property Manager is stressful enough but it is such a relief to have an Outstanding Company with dedicated hardworking technicians and employees. Don Deschanes is one of the hardest working plumbers I have had the pleasure of working with. Always prompt, Always great work at reasonable prices and his experience shows in his quality of work….OUTSTANDING!! Recommend Thompson Family Plumbing and Don to anyone in need of plumbing work.”
“Don came into my house and greeted me with a smile . He was very professional and he listened to what my issue was and he fixed it an a timely manner and his price was inexpensive . While he was working he answered all my questions in a courteous manner. When he was finished he explained to me in detail what the ussue was and he made sure I was completely satisfied. He even cleaned up after himself after the job was done. He is a very knowledgeable man and I would strongly recommend him and the company to everyone.”
Recently our foreman, and CEO, John Thompson completed The day-long training workshop, held April 5 at the Bellagio Hotel & Casino, for the new Phyn Plus smart water assistant + shutoff. The Pro Squad members who
2017-11-28T16:21:58+00:00 November 28th, 2017|
Thompson Family Plumbing and Rooter installs water heaters in the home, with all required code items. These code requirements are to ensure we’re safely installing your unit in your home to protect your
2017-09-08T16:09:55+00:00 September 8th, 2017|
WORKING TOGETHER IS A SUCCESSAs a child you learn and explore the world around you. You establish your perceptions and develop your character. We learn that we can do anythingwe set our minds to, however, we cannot
We’d like you to think of us as friends, the friend you’d call when you have an emergency. Should the pipes freeze on a cold winter night or the water heater stop working, we want to be the ones you call, but we know that’s a trust we need to earn and we’re prepared to do just that. Our pledge to you is this, if you have a plubing need, we’ll treat you as we would treat our family, with honestly and openness. If you have a question, we’ll answer it honestly and completely. If you’re concerned about costs, we’ll discuss options.
We’re family owned and operated, we love and appreciate one another and our work ethic is ingrained in our DNA. Customer service isn’t something we have to do; it’s something we want to do. It gives us a good feeling inside when someone appreciates our work, and we always go the extra mile to ensure you’re satisfied and all your plumbing needs are running smoothly. We recognize that the very best form of advertising is a satisfied customer, someone is happy to recommend you to others. Our desire is to make certain that you are that satisfied customer, that your job was done on time and on budget without anything hidden.
Thompson family plumbing & rooter was formed in 2013 and is owned by John and Devynn Thompson. The company was established to fulfill a need and a dream. The need was to bring quality plumbing to the area at a fair price, performed by skilled people who appreciated a job well done. The dream was knowing they were creating a family business, where each could contribute in their areas of expertise, John with the skills he’d learned and perfected over the last decade, Devynn with her skill in business management, both vital to running a successful business.
When the business was formed, both John and Devynn made a pledge to each other, they’d work hand-in-hand to create a company that was honest, fair, had excellent customer service and did work they were proud to call their own. Beyond that, they’d treat people the same way they wished to be addressed, with concern, compassion and a desire to help.
To build a lasting and sustaining business, one that could be passed through the generations, they needed a particular ingredient, family and the love they all share. As they thought and planned, they reached out to other family members and friends, explained their dream and ask if they’d join the business. Those that did, those that work in the field and the office are skilled, trained on the job, and under the watchful eye of John, whose skill with a rooter makes even the stubborn cloug run awasy in fear..
Devyn is the heart of the business, bringing a cheerful, “Hi, can I help you,” to everyone who calls or walks thru the door. It’s easy to see her love for the business and even more profound love for family.
Perhaps because of that love, they wanted to take things even a step further, “How,” they thought, “can we help first-time customers feel comfortable and safe when one of our people ring the doorbell.” The answer was simple really, make sure that every employee, no matter if they were family and close friends, was certified to be crime free. And that this certification is made not merely by John or Devynn, but by an outside agency, one who held no vested interest.
To make this happen, every employee had to undergone the scrutiny of a background check. This check would ensure the person was crime free with no wants or warrants, that their driving record was superior, and they’d agree to random drug testing. All of this would be verifiable via a Federal database, and each employee would wear a photo ID badge that can be scanned and instantly pull up their records.
When a business is built, when a dream is realized, each member of the team must do their part, and that is 100% true at Thompson family plumbing & rooter.
We sincerely hope you never have a plumbing problem, that your water always flow freely and there is never a need to un-clog a drain, but if there is, we pledge to be here, a friendly voice, a skilled plumber, a business that cares about you, not simply our bottom line.
Please call us anytime and put us to the test. Do you have a plumbing question, we’re happy to answer completely. Are you curious what a job might cost, there are no secrets at Thomson, we’re an open book and we live on our integrity.
Quite simply, we’re family and we look out for one another. Let us prove it, give us a call we promise to treat you like we’d treat our loved ones.