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Never Trust a Phone Estimate for Plumbing!


Shopping around is usually a great thing.  Everyone appreciates a fair price when it comes to products or services, especially when it comes to something that can cost a pretty penny.  It may be your first instinct to call around to ask for an estimate regarding a plumbing issue in your home, but believe it or not, this is a bad idea.  Any trustworthy, professional plumber should insist on an in-home estimate for several reasons.

Every Home’s Plumbing System is Different 

You would never call a doctor and expect them to diagnose a health issue over the phone, and you should never expect that from a reliable plumber.  No two houses have the same plumbing structure, so a plumber would never be able to visualize a problem and accurately prescribe a solution.  There are many factors that could come into play with any plumbing issue.  A problem in the kitchen could be caused by a problem in your bathroom, or a water heater problem could be causing a leaky faucet.  You just aren’t able to tell unless there is a thorough inspection.  A plumber’s guess over the phone will never save you time or money, and could just end up causing more of a headache in the long run.

Trust And Reliability Are Key

Calling a licensed plumber to come to your home and assess your problems before giving you an estimate is always a trustworthy way to go.  This way you know you are working with a real professional.  If a company is willing to give you a price quote over the phone, they probably aren’t worth dealing with, and there’s no way to tell if they even know what they are talking about.  You should always opt for having a licensed plumber come to your home so that you can show and explain to them about the issue you are having with your plumbing, this way they can give you an accurate price.

If you live in the High Desert area, including Victorville, Apple Valley, Hesperia, Phelan, and Oak Hills, and are experiencing any issues with your plumbing, please feel free to give us a call.  We will come out to your home, inspect the problem, and give you a free estimate.  Thompson Family Plumbing and Drain is your trusted choice when it comes to your plumbing needs.  We are here for you like family!