Skip to main content

The Vital Role of Plumbing Maintenance in Optimizing Water Heater Performance 

Thompson Family Plumbing is your go-to choice for residential plumbing repair and installation throughout Lake Havasu City, AZ and Hesperia, CA.

Devynn Photo, Owner photo
Written by
The Vital Role of Plumbing Maintenance in Optimizing Water Heater Performance 

In Hesperia, where the desert’s stark beauty meets the comforts of home, water heaters play an extremely important role in our daily comfort. Whether you’re returning from a dusty trail ride in the Mojave or simply seeking solace from the chill of a desert night, your water heater is a part of your home that you rely on. 

At Thompson Family Plumbing & Drain, we’re here to ensure that sentinel stands guard effectively, efficiently, and reliably. 

Understanding the Ins and Outs of Plumbing Maintenance 

Plumbing maintenance is the best way to protect your home’s water system. By keeping up with it regularly, the work that is done will continue tirelessly behind the scenes to ensure that every faucet, pipe, and heater operates at its best. In Hesperia, where the ripple of water is as vital as the desert sun, maintaining your plumbing allows you to take proactive steps that help with its longevity and reliability. 

It includes a thorough inspection of your pipes, a strategic assessment of your fixtures, and fine-tuning of your water heater to perform efficiently. Regular plumbing maintenance by Thompson Family Plumbing & Drain means embracing a strategy that keeps the water flowing and the heaters glowing without unexpected interruptions. 

The Crucial Task of Plumbing Maintenance 

Scheduling plumbing maintenance for your water heater will help make sure you have unending hot showers and cozy evenings in Hesperia. When it comes to optimizing your water heater’s performance, regular plumbing check-ups are your best defense against the sneak attacks of wear and tear. 

  • Hard Water Impact on Water Heaters 
  • Sediment Removal from Water Heaters 
  • Anode Rod Inspection 
  • Pressure Relief Valve Testing 
  • Insulation Check 

Hard Water Impact on Water Heaters 

In Hesperia, the water can create some unique challenges for your water heater. The high mineral content that is typical of our local water supply means hard water is a common issue. It can leave its mark in the form of mineral buildup in your water heater’s tank and on all of the elements. This buildup ends up acting like an insulator, which hinders heat transfer and can significantly ramp up your energy bills. It can even prematurely age your heater. 

That’s why regular plumbing maintenance, aimed at addressing and mitigating hard water deposits, is not just recommended—it’s essential for the health of your water heater. Through routine checks and cleaning, we can thwart the stealthy advance of hard water, ensuring your water heater operates at peak efficiency and stands the test of time. 

Sediment Removal from Water Heaters 

The battle against sediment in your water heater is ongoing. It’s a silent struggle, and if it is left unchecked, it can ultimately undermine the heart of your home’s heating system. Over time, the sediment can gather at the bottom of the tank as a collection of minerals and debris that will wreak havoc on your heater’s function and efficiency. This accumulation forces your heater to work overtime, in turn leading to spiked energy costs and a shortened lifespan for the unit. That is why investing in professional plumbing maintenance is so important. 

These services are designed to flush out these unwelcome guests and restore your water heater’s ability to heat efficiently and reliably. By scheduling regular sediment removal, you’re investing in your home’s continuous comfort and operational economy. 

Anode Rod Inspection 

Your water heater’s anode rod is a silent sentinel against rust, diligently warding off corrosion that can ravage your tank’s interior. Made from magnesium or aluminum, these rods willingly bear the brunt of corrosive processes to preserve the integrity of the tank. It’s vital, then, for homeowners to ensure these rods are regularly inspected and replaced by professionals like those at Thompson Family Plumbing & Drain to avert the gradual decline of water heater efficiency and the threat of leaks.

Just as we check the oil in our cars to prevent engine damage, we should also check anode rods to extend the life and health of our water heaters. Timely replacement not only maintains the system’s efficiency but is a preemptive strike against future water heater woes. 

Pressure Relief Valve Testing 

The pressure relief valve (PRV) on your water heater is a critical component that safeguards against the dangers of excessive pressure that can accumulate within the tank. Neglecting this essential device can lead to drastic outcomes, from leaks to a dramatic tank failure—or, in rare cases, an explosion. That’s why annual inspections and testing of this valve by a licensed plumber are more than just a checkmark on a maintenance list. They’re a non-negotiable for household safety. 

At Thompson Family Plumbing & Drain, we want to stress the importance of these checks. It isn’t to alarm you but to ensure your peace of mind. Ensuring the PRV’s proper function isn’t just maintenance—it’s an investment in your home’s safety and longevity. 

Insulation Check 

Proper insulation of your water heater tank is like a warm blanket on a cold Hesperia night, and it’s essential for retaining heat and enhancing the system’s efficiency. Without it, heat loss is inevitable, leading to a water heater that works harder, consumes more energy, and underperforms. An insulation assessment might reveal the need for an update. 

This simple yet effective step that Thompson Family Plumbing & Drain can facilitate bolsters your system’s performance and decreases energy bills. Checking and upgrading insulation isn’t just about immediate savings—it’s about optimizing the long-term operation of your water heating system. Encouraging homeowners to take this step is part of our dedication to providing service that goes beyond the immediate fix, aiming for enduring efficiency and comfort. 

Keep Warmth on Tap With Thompson Family Plumbing & Drain 

As the chill of winter hovers over Hesperia, your water heater’s performance becomes more than a comfort—it’s a necessity. Thompson Family Plumbing & Drain stands ready to ensure that necessity is met with reliability and efficiency. 

Don’t let sediment buildup or hard water win the battle against your water heater. Call us today for comprehensive plumbing maintenance and keep the warmth flowing all winter long.

Devynn Photo, Owner photo
About The Author

Devynn Thompson

Devynn Thompson is the Co-Owner of Thompson Family Plumbing in Lake Havasu City, AZ and Hesperia, CA.

Follow Thompson Family Plumbing!

Fetching Great Reviews for 10+ Years

What Our Valued Customers Are Saying

  • “Always go above and beyond for their customers”

    Once again Thompson Family Plumbing came in and took care of us as if we were their family. They always go above and beyond for their customers and make you feel like you are important to them. I can’t thank them enough for coming in and taking care of the issues that I had with my home as quickly as they did. Absolutely the best plumbing company around. Thank you, John and Devynn for everything.

    -Nicole H.

  • “Price was more than reasonable, especially last minute”

    What a great local family company. Had a little issue today (Saturday). Gave them a call. The lady said she would have someone here between 3 & 5. It was at 1 when I called. 3:00 on the nose Don was here. Don was very friendly and had the broken pipe fixed in no time at all. The price was more than reasonable, especially last minute on a Saturday.

    -Andy S.

  • “Fantastic job of analyzing the situation and making all the necessary repairs”

    Thank you Thompson Family Plumbing for your quick and professional service. Don did a fantastic job of analyzing the situation and making all the necessary repairs. Clients were happy with the professionalism and knowledge that Don possessed in getting the job done. Ashley went out of her way to ensure that an appointment was made asap for the clients.

    -Richard B.

  • “Took care of it in no time”

    Plumbing technician Dean Taylor came over last week to set up a line so I could get a dishwasher installed. I didn’t have the proper setup but he took care of it in no time! Now the installers will have no problem doing it. He was very knowledgeable and professional. I will definitely have him come back for other plumbing jobs. From start to finish everyone I spoke to was very helpful! Their customer service is outstanding!

    -Jackie L.

  • “Gave me great peace of mind”

    Great experience with TFP! They were super professional and friendly, exactly on time, fixed the issue, AND were inexpensive. I received a text when to expect them with a picture of my two technicians (Dean & Kade) AND their license numbers included in the text. This gave me great peace of mind as I am a woman that lives alone. I highly recommend Thompson Family Plumbing!

    -Brisa A.

  • “Integrity and honesty”

    I cannot say enough good things about this amazing company. We found them through reading other people’s reviews on Yelp. They have helped us with a plumbing issue and installing a new hot water heater. They are prompt, reasonable, and incredibly helpful. John’s integrity and honesty along with the rest of the crew would make it a pleasure to recommend to anyone and everyone.

    -Joyce A.

    Doug Y.
    1713106948
    Your plumbing teach Dean was very professional and experienced. He was able to extract a shower faucet valve cartridge from an old valve and save us a lot of money. Thank you Dean and Thompson Family Plumbing for your expert care.
    Norm W
    1713049032
    My wife discovered a water leak last Thurs morning coming from our garage ceiling on her way to work.She informed me and I turned off our water source. I called Thompson Family Plumming and I spoke to a pleasant female named Val. As I explained our situation she stated she would make this a priority call and the first tech available will see this and come to my home and diagnose my plumming problem today. That indeed did happen. Shaun arrived around noon time and diagnosed the problem. He explained what had happened, took pictures of the leak and explained opportunities and quoted a very reasonable price for repairs. I agreed and he set to work, repaired the leak, and tested our water for hardness and water pressure for Free and filed the results. All this was done by the time my wife came home from work to our home having running water. Such a pleasure to Experience a business who runs a smooth operation using such skilled employee's who knew how and did their jobs very well having customer care service at their forefront making me feel like their family member who cares. I have lived here for 52 yrs and such a Wonderful experience to see here.I Highly recommend Thompson Family Plumming in LHC.N W
    jay R.
    1712617150
    Alejandro J.
    1712616766
    I had a slow leak in my water main that my utility company notified me of that had turned into a large leak once I found it and dug it up. I called Thompson Family Plumbling late on a Monday morning and they were able to come out a few hours later and fix the leak. Technician was very nice and explained all my options, I would definitely use them again.
    Bonnie M.
    1712591945
    I want to share our experience with anyone needing plumbing services in Lake Havasu City. We've lived here for 40 years and it's a nightmare to call a company and expect them to get back to you right away... let alone the same day and on a weekend!! Lee and Cody and Cameron were so professional and on time!! They explain each step as they work and give you options on plans. My husband and I have always tried to be out best with customer service in our professional life and I can't tell you how great it is to find a company that it's also important too. We will not be using anyone in the future for any plumbing needs except Thompson Family Plumbing!! Thank you so much!!
    Kevin M.
    1712535927
    We will be giving Thompson Family Plumbing a great five star!! We have an older home that we purchased years ago and have redone most everything but the plumbing has been a headache with having older aging pipes. We dealt with Cody first then Lee and Cameron came to do the work. We've lived in Havasu for 40 years and couldn't believe we could get someone to not only call us back on a weekend but show up to do the work. That is unheard of in this town! Thank you for getting us taken care of and we will never call anyone else for our plumbing needs. We we're happy to pay for the professional work and the best customer service we've seen in this field! Lee, Cody and Cameron... you guys are awesome!!!
    Marleen A.
    1712007728
    Very friendly, helpful, and Reliable!
    Mike McWilliams (.
    1711984292
    Thompson plumbing is always my go-to for everything plumbing related. Recently had a slab leak that required a fairly substantial amount of work to remedy. They were professional and diligent to get it fixed in a very timely manner. Thank you for being one of the few businesses around anymore that still value customer service.
    Linda M.
    1711897077
    Did a great job were on time and spent a lot of time explaining everything. Will definitely use them again
    Lake Arrowhead Realty - Frank S.
    1711764204
    I wanted to thank Shaun Brand for his outstanding work and prompt communication with me during his recent job in Needles . Shaun was Timely, Professional, Courteous, and walked me through all phase of the job. He also, went above and beyond to help secure financing for the project. I highly recommend Shaun and Thompson Family Plumbing for your plumbing needs. Frank
    Brandin “RealtorBrandin” W.
    1711720251
    You really are family when you use thompson's family! We had our water heater. Go out on a Saturday and by Monday. Before noon, the part was ordered and our hot water was working!! A company that goes up and beyond and stays to their word.
    Luis E A.
    1711566896
    Shirley M.
    1711550988
    Your plumber, Clancy, was very professional, friendly and answered all my questions in a clear response. I truly appreciate the Family Plan. Very affordable and a thorough inspection and water heater flush once a year, which keeps my home running efficiently. Everyone should sign up with Thompson Family Plumbing. I appreciate your services- and WOW- I love your new Logo and “look”. Best wishes to all. Thank you. Shirley Murphy
    Tell The World Naniene L.
    1711494045
    They are always on time and very knowledgeable
    Jason T.
    1711486785
    Thomson plumbing is absolutely amazing. I love them they're very knowledgeable. They're very tech savvy. They text you when the tech is on his way also. Very professional goes through everything explaining things to you. Cody was absolutely amazing. He told me what was gonna cost he bedded it up. He told me everything that I probably need. He told me he was just very honest. They are there when they say they're gonna be there and you can always text there office and they would answer any questions you have. Be kind. Cody is awesome
    Leontine J.
    1711475752
    This company is helpful, understanding, and professional. I appreciate that they work hard and solve problems quickly. I only call this company for my plumbing needs. They are great. Thank you!
    Ray R.
    1711475079
    Called Thompson’s on a Friday as soon as they opened and got a very pleasant female voice on the line. I explained my problem and she said she would have a technician out to my home ASAP. Joe showed up within 45 min driving a clearly marked company van wearing a nice company logo’d shirt which to me legitimizes the company perception. He diagnosed the problem between the house and the septic tank and realized he would need a full day of working and digging to fix the problem. He was able to temporarily fix the problem for the weekend as we had family members coming to spend the night. He showed up bright and early Monday morning with a helper and had the total problem fixed by 3 PM. He took photos of all the steps of the repair as I was not present to see the progress throughout the day. Because it was such a large project and needed financing Thompson’s helped us set it all up. I am confident it was fixed properly and we will not have any more problems in the future.
    Nancie G.
    1711404247
    Excellent job,TJ is an asset to your company
    Denise S.
    1711127639
    Quick and efficient service thank you for your professionalism
    Jeff W.
    1711125235
    Good, thorough work done. Quite pricey though.
    Daniel G.
    1711077642
    Lee, Cameron and Cody took care of a major issue that we had at the house. I am glad to have contacted Thompson Family Plumbing and Drain. We had a massive root stuck in a mainline pipe causing severe backups in the house. Lee and Cameron ran 25 feet of epoxy through a main line in my cast iron pipes to help stop any and all future corrosion. This process involved descaling and hydro-jetting the lines which was essential for a smooth surface for the epoxy to grasp. All in all I was impressed with the communication and attention to detail when it came to completing the job. They squeezed me in to their tight schedule and knocked the work out within 2 days which was a blessing in itself. I will call them back in the future for any other repairs. Thanks again Thompson family and team.
    Michael B.
    1711058222
    Awesome company with friendly, professional, competent technicians. Thank you for the prompt same day service.
    Catherine P.
    1710899704
    Thank you Cody! Arrived on time, very honest and knowledgeable!
    Carol S.
    1710868125
    My Plumber, Cody, was awesome, quick, efficient, clean and fair. Quickly diagnosed the problem..gave me options and it was fixed. Cody is a great employee and would use him again.
    Decor O.
    1710804140
    I definitely recommend this company. Not only are they knowledgeable, patient, and the plumber that came out was very trustworthy. Unlike other companies that we met with. I will definitely call this company in the future for all my plumbing needs.
    Carol S.
    1710649758
    Technician Cody was GREAT! Very personable and professional. Explained everything...diagnosed...and repaired. He was very quick, efficient and clean. Gave me tips and options.I felt very comfortable and happy I chose Thompson Family Plumbing. Thank you!!!!
    Timothy W.
    1710535567
    Joe Stepanian is an asset to your company, clean, timely, and a professional. No more issues with the water pressure, thanks. Tim Weis, owner, Diversified Glass Inc.
    Paul A.
    1710515956
    Dan S (.
    1710479015
    Arrived on time and completed the work in the estimated time. Both workers were very polite , friendly, and communicative. We'll definitely use Thompson Family Plumbing & Drain next time we need some plumbing work done.
    Richard
    1710455227
    Contacted Thompson because of a broken water pipe. Within an hour they had a service tech to my property. The entire process was updated in real time to my cell. When tech arrived, problem was diagnosed and I received email with photos and videos showing problem. The tech was knowledgeable and very courteous . HIGHLY RECOMMEND !!!!!!!!
    Joyce E.
    1710452519
    We have had Thompson plumbing out twice and both times we received excellent service both times. They return calls promptly and keep in touch throughout the whole process. Our tech was thorough and checked the valves throughout the house.
    Oscar T.
    1710449225
    Thompson’s had same day availability, not for an emergency situation, so it was very convenient. The tech, Torriondo, was professional, punctual, polite, neat, and explained everything clearly and was able to answer questions. I was very happy with the service and will call again if I need to.
    Sophie S.
    1710435295
    Super friendly, fast and did a great job
    David P.
    1710430685
    Shaun did a great job for us! We had a major leak and the company responded very quickly and did a great job! There were no surprise charges. Very professional!
    Linda A.
    1710425722
    I had a plumbing issue last week. Technician Nick and his apprentice Tye came out right away. Diagnosed the problem and had it fixed in no time. Once again, I highly recommend Thompson Family Plumbing for all your plumbing needs.
    ellen S.
    1710385242
    My 21+ year old water heater was beginning to leak, and I knew that I needed to do something sooner than later. After dealing with several plumbing companies who just can't seem to get a job done correctly, on time, or at budget, Thompson Family Plumbing has become my go-to plumbers when I want a job done right and in a timely manner. My past experience as well as today's job went better than I expected. Thompson Family Plumbing has always priced the job right and then over-delivered in the way of service. I have recommended Thompson Family Plumbing to friends who have had the same experience that I have had--true satisfaction for a professional job done right!
    Shane E.
    1710383651
    Best plumbing company in Havasu. They are top notch. Very professional. I highly recommend them for all your plumbing needs. Bravo!
    cesario R.
    1710178068
    our plumber, Shaun Brand, was prompt, courteous, and very informative with providing all the information needed to get the job done. He was thorough, and he listened to any and all questions that I had for him.I'm glad I signed up for the family plan so I can keep using Thompson Family Plumbing when needed.I like the fact that they take pictures of all the work they do.
    Chad S.
    1709879414
    They are the best, all around. From an exceptional office staff to the pros that come out and do the work, I mean pros. Joe came out did my slab leak inspection and the re route. This guy is all around amazing from how well he communicates the scope of what needs to be done to how well performs his trade (True tradesman, making sure every single part of his work was done to the obvious high standards he holds). I’m very grateful to him and his helper for their honesty and the pride they take in their work.
    Jeffro
    1709831840
    These guys went above and beyond to fix my root problem. They used exciting technology to actually save me some money. Second time I've used Thompson's.Communication was excellent. Also performed after hours work at a great rate. Best plumbing company in Havasu.
    Christi M.
    1709604836
    They went above and beyond to help us with our plumbing problem. We cannot Thank them enough and Highly Recommend them to everyone. Thank you!
    Charli A.
    1709582727
    We have a rental home in LHC and had our water heater go out on a Saturday. Not an ideal time to find a plumber to get it fixed! Well, Cody, with Thompson Family Plumbing did just that. They were able to get a new water heater installed the same day we called. Cody even stayed after business hours to ensure our renters had hot water!! We cannot say enough good things about their communication and professionalism. We recommend 100% !!!
    Tim J.
    1709161797
    Juan was great! Helpful informative customer service oriented.
    Tim J.
    1709156488
    Dean H.
    1708992060
    I own a vacation home in Mohave Valley AZ. I find it challenging to find service providers that are top notch and reliable. Thompson Family Plumbing far exceeded my expectations. Every interaction I had with them was incredibly professional. When Cody Laudermilk arrived at my home, he assessed the issues, provided an accurate estimate, and completed the work on the spot. He also left the premises in as good of shape as he found it. I would definitely recommend Thompson to anyone.
    Brandon D.
    1708990553
    Torriondo was my technician and he did a great job! He was friendly, professional, and got the work done quickly without any hassle. Also, Val in the office provided excellent customer service, keeping me well informed on the technicians eta. Will definitely be using Thompson Family Plumbing again.
    Drea T.
    1708642614
    Performed camera inspection of cast iron pipes and were able to identify problems. This aided us in the purchase of a home.
    Trimline U.
    1708529103
    The plumber, Dean Taylor, was very courteous and professional. He checked for any leaks and repair those, also. I would highly recommend Thompson Plumbing.
    Carol H.
    1708379241
    Lee and Cody were very professional, thorough and friendly. I appreciate their knowledge. I will definitely be calling Thompson Family Plummimg for all my needs. Thank you again. Carol H
    Kim A.
    1708361948
    Thompson Family Plumbing is a great company to work with and has fantastic communication. Our technician, Shaun Brand, was nice and professional. He was helpful and answered all of our questions.
    Ken Q.
    1708103873
    Dean was a phenomenal technician who succinctly and adeptly handled our plumbing problem.
    Brent G.
    1707955167
    Nicholas did an excellent job assessing the project and understanding what I was looking for. He is professional and I’m sure Thompson would do a very good job.
    Jill P.
    1707843162
    The technicians were very professional they fixed the problem in good time. The price was right. I recommend this company for all your plumbing needs
    Adelia B.
    1707789414
    The Thompson Family was very goodAnd Mr Juan who came out and did an professional job plus and was glad he fixed everything that was needed , I'm a real person an senior. Thank you!!
    Clifford G.
    1707779068
    Great experience. Rudy worked hard to get us back up and running again. Thanks again to John, too.
    Jennifer R.
    1707697492
    My water heater went out, finally gave up the ghost, and I needed a new one. While Ulysses was here he saw that the water pressure to my house was dangerously high and he made his recommendations. I called other friends who know about plumbing, and they concurred that his recommendations seemed right. He did a terrific job, left everything cleaner than he found it, and was polite and personable. It was an expensive job but I have every confidence that it was a quality job that was necessary.Another visit, I had Nicholas who did an amazing job finding a leak that was costing me money every month. Really nice people, professional, courteous and highly effective!
    Steelworking
    1707670986
    Good Techs and hard working.
    Robyn K.
    1707630851
    Juan was my technician. He was friendly, professional and informative. He gave me 3 different quotes for 3 procedures. Unfortunately at this time the work I need done doesn't fit in my budget but when funds are available I will be hiring Thompson for the job
    Tracey
    1707599020
    Rex & Cody are amazing. Quickly diagnosed problem and completed repair at lowest cost available. Very professional. Highly recommend this company. From my first phone call they were very responsive and showed up on a Saturday. Thank you
    Mr. P.
    1707520347
    Today I called for a estimate and they sent some one out today with in a couple hours. Juan came out to my home and he was truly the best. He explained everything to me about the issue and more. He was very polite and professional. If every one there is like him this then this has to be the best company out there
    Richard D.
    1707239789
    Fast and friendly prompt service
    La Prell Q.
    1707171260
    If anybody is looking for a fantastic plumbing company look no further. I just had two gentlemen here to fix my plumbing issue and they were phenomenal very knowledgeable and what they need to do and what needed to be done highly highly highly recommend this company
    Digger T.
    1707087827
    Special Thanks to Thompson's Plumber Rudy for taking the time to listen to what I wanted done. He gave me a couple options and did a Very Professional job installing the Copper Piping and Valves. We're Extremely Happy with the Work. Thanks Again Bruce Thompson
    Cathy L.
    1707082576
    Very professional, friendly, and informative. Excellent service all around.
    A R.
    1706989619
    We had a water main leak around Thanksgiving. The TFP&D office was very responsive, helpful and got someone out to us in a reasonable amount of time. Our tech was Dean and he was terrific! He replaced our setup with some heavy duty piping and reinforcement. He worked hard and stayed at it even when it got dark (and it was cold). He followed up the next day and even after that when we had questions. I definitely recommend their service.
    Jan C.
    1706932794
    I was very pleased and impressed with the the speed at which they were able to get someone to me since my need was essentially an "emergency" situation. I knew who was coming before he arrived which is helpful. His work was thorough and explained completely. The price was very reasonable. There were some extra tests performed which showed the need for further services which were fully explained and estimates given without pressure to decide on the spot how I would handle the situation. I'm very satisfied with the service.
    Darryl H.
    1706917859
    Dean Taylor was very professional and detailed. He explained what what needed to be repaired and how it would be done.
    Lirael 3.
    1706898149
    Dean was quick, efficient and friendly. Very happy with all the customer service I received from beginning to end with Thompson Family Plumbing!
    Bertha O.
    1706845305
    Joseph was very polite and knowledgeable about his trade. Very satisfied with the work performed.
    Steven C.
    1706832980
    TJ was more than efficient at his job. His work was emaculate and he gave his attention to every detail. He walked me through everything he was going to do and asking if it was ok with me. Answered all my questions satisfactory and even engaged in some pleasant conversation while he worked to get the tank up. I believe he takes pride in his work and if the company wasn’t so pricey I would use him again. Thanks TJ.
    Evette O.
    1706821335
    Rex was every nice and knowledgeable on explaining the problem. He fix my plumbing issues in a responsible time. highly recommend him!
    samorozco2002
    1706748825
    I had Dean from Thompson family plumbing come by and check out the water heater we just purchased. The pilot light wasn't working and it's brand new. He gave me excellent advice on where and what type of unit to get and get my money back from the one I just purchased. He recommended a good brand and told me to spend the extra money because it will save me a lot of headaches in the long run. He gave me a estimate on how much the part and labor would be if I decided to just fix the new unit. I felt it was a fair price. But I took his advice and saved myself a lot of time and money.
    Angelica K.
    1706503593
    Very professional, clean, fast working. Would definitely call again in the future and recommend to friends and family.
    babydoll92392
    1706487110
    Friendly and did the work quickly and neatly 😁
    Michelle C.
    1706398156
    We had a small backup in one of the lines of our house. I reached out to Alex who got me set up right away with a tech. Rex came out first thing in the morning and cleared everything up for us in less than an hour. Rex was very professional and explained all of our options to us before performing any services. Great service and will definitely use again!!
    Michael Z.
    1706290027
    Had an excellent experience today with Thompson Family Pluming & Drain. My water heater is about 20 years old, so wanted to get an estimate on replacing my unit. Thompson's had the best reviews online, so I reached out yesterday. Their team got back to me within the hour, and after providing some basic additional information had a scheduled appointment todayLee came out, and was showed up on time (there was also a link so I could check on exactly when he was going to show up, which was very helpful). After inspection my existing unit had not leaks, and they confirmed it was working great, and recommended it keep it for now. wow!!!!As a backup, I requested a quote, with multiple options that would very helpful and priced very reasonable. While they were here I had them check my sink and will get estimates on getting that replaced as well. He also adjusted my water pressure which was low at no charge? WOWIf you are looking for a pluming team that does it all and is very knowledgeable I highly recommend Thompson Family Plumbing & Drain.
    Brian S.
    1706216227
    Thompson Family plumbing is great. I love how they call right after you send a repair request on their website and send someone out either that same day or the very next day.
    Michelle C.
    1706147963
    Juan came out to give me an estimate on installing a shower chair. He was very friendly and knowledgeable. Although we didn't use him, I would use him if we could afford it.
    Hugo C.
    1706062979
    Dean was great. Very knowledgeable, helpful, and personable. Highly recommend.
    Bonnie G.
    1706056735
    I’ve been serviced in the past by Thompson Plumbing, and always receive honest recommendations and service!Today Juan Gonzalez-Santiago provided an honest evaluation of my plumbing and provided valuable information and recommendations!Thank you for your honest service!
    Bassel S.
    1706054117
    Best service every time I call them. John Thompson is a standup guy who does great work. I would recommend them to anybody.
    Lindsay Moreno (Inghram E.
    1705870053
    Dean Taylor was so nice and professional. He knew the issue right away and fixed it immediately. He explained the problem and gave us a solution. He was thorough and honest. I would definitely recommend him and the company.
    Elizabeth T.
    1705783112
    Fantastic service . Thompson plumbing was able to precisely identify and isolate problem area with there equipment. Fast and efficient.
    Anna I.
    1705772044
    Juan was very courteous, professional and knowledgeable, and when he had to come back to replace the water heater, with Mitch, he was also very courteous and professional. They both did an excellent job!
    Lee R.
    1705722133
    The visit by the Dean Taylor team was great because they took the time ro show me the cause of each problem, explain my options and provide me enough time.to discuss things over with my wife.Each man was courteous and respectful of my home so the choice of who to hire is easy. Mr Taylor went beyond my expectations and I hope our future business dealings will be as good.Lee Rapaport
    Adiaz30702@aol.com K.
    1705706010
    Clancy, thank you so very much for taking care of a water leak between the walls. He was very professional and knowledgeable. Clancy was very patient and explained what he was doing and why. Yes, they are like family, very attentive to our problem and promptly sent Clancy. Thanks again.
    Sandy S.
    1705547749
    Joe and Ty did a great job for me today. They fixed my drain problems in record time. They were friendly and professional. I will definitely hire Thompson Plumbing the next time I have Plumbing issues.
    trish D.
    1705538594
    These guys are so professional and fast! Rex and Sean did an amazing job of replacing our disposal and plumbing it correctly! We highly recommend Thompson Family Plbing!!!
    Grant S.
    1705460544
    Juan exceeded all my expectations. He is courteous knowledgeable, efficient, and personable. Ì will continue to do business with this company and request that. Juan be the one to come out if he is available.
    Shannon A.
    1705449977
    Joe was amazing he had my blockage fixed in 20 minutes. Definitely recommend him. Good job Joe. Thank you very much. 👍
    Susan S.
    1705426363
    Rex was excellent. Very professional, polite, and thorough. Was on time, neat, and did a great job. HIGHLY recommend Rex and Thompson Family Plumbing!!
    KRISTIN B.
    1705419667
    Rex and Cameron did a fantastic job. I had options and picked the one that worked best for me. They were fast and professional. I've used Thompson before and will definitely use them again.
    Norman E.
    1705362099
    My technician, Rex, was very helpful and knowledgeable. He helped isolate a leak in my irrigation system. Thompson Family Plumbing was a great experience.
    National F.
    1705359829
    I want to take a moment to write about the service I received from Thompson Family Plumbing. They provided me professional top notch service at competitive rates.
    Antonius S.
    1705101840
    We had a main line stoppage today with all the bathrooms and showers backing up. I called and they were able to work us into the schedule. John and Sean showed up a couple of hours later. They were very friendly, professional and knowledgeable. They knew exactly what to do and cleared the issue in short order. They also identified some issues from the contractor who built the house. I would highly recommend them.
    M.Taylor
    1705081556
    Dean and Ty provided excellent professional, courteous service by thoroughly troubleshooting my shower water that wasn’t draining properly. The clear communication was the reason we were able to make timely positive solutions. In the future they would definitely be my first choice to call if I ever needed quality timely plumbing solutions.
    Julie K.
    1705067367
    Very friendly and upfront. They got the job done timely. I would highly recommend the Thompson Family!!
    Gregg H.
    1705035263
    On time, professional, great communication, problem solved.
    C S.
    1704917507
    Company is very professional and responsive! Juan, our technician, was courteous, professional, and provided excellent service!
    Gerald A F.
    1704758833
    Thank you Rudy,sorry I'm late with review ,just want to thanks getting on our problem early in morning ,you fixed problem and explianed about the fix thank you again.
    Suzanne Q.
    1704717643
    Rudy was very friendly and knew his business. Answered all my questions. I would use your business again
    Hydr8AZ Mobile IV I.
    1704658879
    Thank you Thompson Family Plumbing for the 5 star⭐️⭐️⭐️⭐️⭐️ service! We needed a brand new sink installed at our Medspa and a leaky existing sink fixed. John came out to evaluate & get us taken care of promptly! Jesse jumped right in and we learned a few valuable lessons along the way! Superior service! Excellent communication from everyone … the dispatch team to completion! They kept me informed the the entire time! The customer service at Thompson Family Plumbing is just outstanding! I highly recommend these professionals to handle all of your plumbing needs Havasu! Don’t bother calling anyone else.
    Ray P.
    1704582056
    What a great company. Rex was absolutely amazing to work with. His service is top of the line. My dogs even loved the treats! I would recommend this company to anyone who needs them. As long as I am in Bullhead I will not use anyone else. Best experience we have had with a plumbing company. Thank you Rex for the excellent service.
    trish R.
    1704503695
    We’re so happy with the company and service that we received. We were able to get immediate service. Joseph S. was our technician and he did a great job. He was able to get our water heater and regulator replaced. We really appreciate good hard work and will definitely be returning customers for our plumbing needs.
    Stacey P.
    1704491481
    Want to thank Thompson Family Plumbing and their technician for acting quickly to get us the service that we needed.
    A G.
    1704425694
    My septic is working again thanks to Thompson Family Plumbing. I highly recommend them. It gets no better than Tywone Cotton and Joe Stepanian. They were friendly, honest and experienced plumbers who quickly assessed the issue and fixed it in a timely manner. I know I’ll be using this company for all our plumbing needs in the future and you should too!
    Alan O.
    1704318839
    Thompson Family Plumbing is amazing! From the dispatchers to the awesome technician Rex that came and took care of our home to the amazing help from his assistant Cameron , we are completely satisfied with the work and service and will definitely be using them for any future plumbing needs. And our dog named genesis, loves the treats Rex brought for her as well. Top to bottom this company doesn’t miss.
    Sandie L.
    1704306932
    Thompson Family Plumbing came to my rescue again. The bathroom in the casita where family was supposed to be staying that evening was having major problems. Lee Lavin, my technician was the best! So very efficient and knowledgeable while he diagnosed the problem quickly with his assistant Shawn. Everyone I have dealt with this company has been outstanding with professionalism and cleanliness while completing their work. I definitely will recommend them to anyone who needs a great plumber!!
    Glen G.
    1704154814
    I am writing to share my recent experience with Thompson Family Plumbing, specifically with the owner, John. I recently had a significant drainage problem at my home in Parker, and John came out personally to address the issue. Not only did he successfully resolve the problem, but he also provided exceptional service by going above and beyond to check and address other plumbing issues we had.I was thoroughly impressed with John's professionalism, expertise, and dedication to ensuring that the job was done to the highest standard. Additionally, he offered us a great deal, which further added to our overall positive experience. It was evident that John and his team genuinely care about their customers, as they treated us with the utmost respect and kindness, as if we were part of their own family.I highly recommend Thompson Family Plumbing to anyone in need of plumbing services. If you want to hire the best in Lake Havasu and Parker , do not hesitate to give them a call. They have proven to be reliable, trustworthy, and committed to delivering exceptional service.Sincerely,Glen Granat
    Patti V.
    1703881922
    GREAT service! My water heater quit suddenly (after 23 years) and I needed a new one pronto. I called a few places, many would not even come out to my somewhat remote area, some never responded, some never answered. But the folks at Thompson answered promptly, dispatched a tech to do an estimate, and kept me informed the whole time. Dean and his assistant arrived right away, knew what to do (including lots of odd upgrades that were needed due to the age of the previous unit), fetched a new unit and all the other parts, and had the new unit installed in what seemed like record time.These guys were extremely professional and friendly, and Isabel at the office kept me informed and followed up to make sure everything was good. I am almost looking forward to my next plumbing disaster so I can call these folks again!
    Erick G.
    1703548132
    I've used Thompson's several times because they are straight forward, professional, and fair. I've even recommended them for service at my mother's house.
    AL S.
    1703291900
    GREAT SERVICE.
    Jeffrey S.
    1703267054
    awesome job, he worked with my mom, excellently, and fulfilled every need that my mom asked him to do that special to me
    Julie L.
    1703266100
    I don't normally do reviews, but Joseph at Thompson gets a high five. Thompson came within an hour or so of calling them. The technician, Joseph, was very professional, respectful and courteous. The cost was more than we anticipated but it needed to be done and the work was done efficiently to completion in the same day. Also communication before, during and after was very professional. Thank you Thompson plumbing.
    Julie L.
    1703265814
    Mike S.
    1703265496
    Great help, tech came out inspected water damage under slab, gave 2 estimates for the repairs. As soon as insurance pays us,, I will contact again for repairs
    Nancy G.
    1703265075
    Called for a quote regarding an underground main water leak. John came out and was very knowledgeable about what needed to be done. Once insurance makes up its mind we will be moving forward.Thank you, Thompson Family Plumbing.
    Dee T.
    1703199349
    Ulyses Ramos went above and beyond putting our yard back together. He is a very honest and hard working employee
    Meagan C.
    1702769198
    Adam W.
    1702698476
    Joe is a true professional: knowledgeable, courteous, friendly. We called to get one problem dealt with and he ended up fixing another plumbing issue. He explained everything he was going to do and showed us after he was finished.Wouldn’t hesitate to recommend Thompson Family plumbing.
    Isabela R.
    1701834309
    Sandie L.
    1701638238
    If you have any plumbing problems this company is the one I would definitely recommend. Their expert technicians were very prompt in handling the crisis with my commercial buildings without having to close any of the businesses down. They have the latest technology in pipeline equipment and worked until the wee hours of the morning to complete the job. Also I appreciated the detailed explanation of all that was being done and gave options to the best solution for my plumbing dilemma. Assuredly, Thompson Family Plumbing is the best in the area.
    Claudette F.
    1701499060
    Clifford G.
    1701400069
    Thompson Family Plumbing is the best in the west!
    Sherrie J.
    1701214676
    THIS WAS MY FIRST EXPIERENCE WITH THIS COMPANY, I WAS VERY IMPRESSED WITH THOMPSON FAMILY PLUMBING, THE CUSTOMER SERVICE WAS GREAT. THEY EDUCATED ME ON MY PROBLEM AND THE TECH DEAN HELPED ME TO PROBLEM SOLVE WITHOUT BREAKING THE BANK. THE TECH THAT CAME OUT AND DID ALOT OF HARD WORK THANK YOU , CUSTOMERS SERVICE REPS THANKS FOR KEEPING ME INFORMED AT ALL TIMES . WILL REFER TO ALL FAMILY AND FRIENDS.
    Sheila A.
    1701122506
    Excellent job. Thank u
    Raymond S.
    1700686722
    It was a pleasure to have Joseph do our gas line and water pipe changes for our remodel. He explained what he was doing and updated connections that will make it easier to install our sink when the time comes. Thanks!!
    Irene V.
    1700680561
    For all of thompson plumbing very professional and kind and to our technician Joe s. What a kind and professional tech and worked hard to make sure I would have my water back on ! Thank you so much !
    Wilbur & Angela H.
    1700248614
    They are professional and on time. He did the work as promised.
    glenn joines S.
    1700021097
    Thompson Family Plumbing and Rooter did a great job for me, and I was little shock how fast he did the, he was very knowledgeable at what he needed to do. I just new it was going to take two day for the job. Thank you for the Great job well done. Glenn
    Becky W.
    1699131269
    Ulysses was nice and very thorough. He fixed our problem faucet and he cleaned up after himself. He also had the part in his truck.
    Craig A.
    1698974268
    The guys did incredible work. Very upfront with what needed to be done, and explained different options to fix my issue . Highly highly recommend
    Aniyah L.
    1697769583
    Laura P.
    1696946717
    Arlene B.
    1696375341
    These men were great in diagnosing and fixing all the issues that arose during their visit. They are thorough and took the time to correct all of our issues with our water heater. Thank you for being so professional.
    Gregory W.
    1695953527
    Thompson family plumbing, employees Ulysses/Juan was amazing, explained to us the problem with professionalism we were well pleased and satisfied with their work, outstanding work, very kind and compassion above very smart, and knew their products. Vision in Vision.
    Katie I.
    1695688290
    On a Sunday I discovered wet carpets and water damage to walls after the house was vacant for a week and was in a bit of a panic until I was able to schedule an appointment the next day! Daniel came on time and was very professional and found a leaking pipe in the wall. He was able to fix it right away. He was professional and courteous and did a great job.Thanks for your great service!
    Michael K.
    1695232357
    I'm pleased with the knowledge and the problem was solved.
    Karie L.
    1694709126
    They were very professional and knowledgeable. I would not hesitate to use them again
    Jennifer R.
    1694456204
    Ulysses was wonderful. Really represented the company in the best light. Took care of the problem and left everything immaculate.
    Debbie T.
    1694401487
    Very satisfied with clean, prompt, professional service. Thanks!
    Emma S
    1693519026
    Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to protect my floor without me asking, and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.
    Frankie M.
    1693177023
    Daniel did a great job and gave me the best price he could. When I need a plumber again I will request him.
    Dan Z.
    1692056080
    Ishmael was very responsive and personable. Finished the work in less than an hour.
    Beth F.
    1691549403
    Thompson Plumbing has been the only plumbing service we’ve used for a year now, and we have no desire to call on anyone else. The work has always been finished with our complete satisfaction. The plumbers that have been in our home are professional, friendly. We think they go over and above to ensure our satisfaction.
    Frank S.
    1691543043
    This is my second experience with Thompson's Family Plumbing. In 2021 they installed a water heater in my home in Lake Havasu. They were prompt and courteous. They did a GREAT job!So when i had a leak in my mainline from the street to my home, they were my FIRST call! I was in California at the time so they made my job a priority. My tech, Dustin Slate, called me as soon as he arrived. He walked in through the process and was very informative and polite. He explained the repair in great detail and had it done in half a day! I felt their customer service was TOP NOTCH. Dustin went the extra mile and called me every step of the way during the repair. The final bill was MORE than reasonable and fair.If you are looking for a top quality job and top notch professional service, look no further than Thompson Family Plumbing!!
    Jaime L.
    1691197906
    Nicholas Silva performed a water backflow test for my home in Wrightwood and explained everything perfectly, took care of business and was the consummate professional, highly recommend him and his company!
    Jennifer R.
    1690221021
    Very professional work, and very kind. The extent of repair needed was a surprise to me, but Ulysses apprised me of the situation with kindness and patience, and I had full confidence in his diagnosis.
    William B.
    1689652932
    Nick and helper were great in fixing a complex plumbing problem and did a top notch installation of my hot water heater! Both were very knowledgeable, friendly, and responsive to my questions!
    Linda A.
    1689218341
    Technician Nick was dispatched to my home for a leaking hose bib. He had the old one off and replaced with a new one in literally less than 5 minutes. He also checked my capped off irrigation valves that had been previously leaking and was repaired by a landscaper. He manually turned off the water flow so there should be no future leaks there either.Fantastic company. Have used them for years and will continue to do so
    Nicole W.
    1687398870
    This was my first time using Thompson Family Plumbing and loved them . Ulysses was on time very nice. He took the time to talk to me about what he would be doing. He answered all my questions and was very polite. I will definitely be using them again in the future.
    Tina C.
    1687382586
    Vincent was courteous, answered all my questions. He was professional and able to communicate clearly as to the issues. I am very pleased that my repairs will last and Vincent left with my bathroom spotless. Thank you Vincent.
    Teresa L.
    1686762339
    While I did have to put the work on hold until I talked to significant other. Dustin was great at explaining to me the issues and gave me several options to help resolve.
    Rosie S.
    1686341462
    Pristine work. Unable to detect area in front lawn had even been disturbed. Very thorough.
    Mike A.
    1686180459
    Quick response. Repair professionally done in under 24 hours
    Kayla V. M.
    1686007707
    Great outfit, family owned and operated. Call center very helpful. Special shout out to John!!Thanks again. Team work great job...
    James G.
    1685393987
    Daniel A.
    1685045648
    Dean did a great job. He was professional, knowledgeable, friendly and extremely helpful!
    Nathan G.
    1683072749
    Riley Nason with Thompson Family Plumbing was top notch. As a new homeowner, this was my first plumbing issue I’ve ever encountered. I Google searched for local plumbers, Thompson was one of the first to come up that served Colton, CA, after reading through a few reviews I called them up and booked my appointment for the following day. Riley came out, diagnosed my problem, and went to work. He was extremely kind, thorough, professional, and sincere. He efficiently cleared my upstairs toilet that overflowed and leaked into the downstairs bathroom, as well as replaced the old toilet all together and did a fine job. He also offered recommendations for other work we can do to fix my leaking shower. Reasonably priced for the amount of work I had him do within a few hours. I’ll definitely work with Thompson Family Plumbing again.
    Daniela R.
    1682033829
    I’ve called Thompson Family Plumbing for a few years now and they have always showed up, acted professionally and fixed my problems efficiently. The last couple of visit we had Michael Byars and he was friendly and super helpful.
    Bob S.
    1682004984
    Michael B. was great! He was punctual, very professional and took his time to educate me as a homeowner as to troubleshooting plumbing issues. He didn’t try to oversell me for anything. He even played with my dog for a good while! He left my house cleaner than when he arrived. Will definitely be using them again. P.S. Mike needs a promotion!
    Charlie E.
    1681951053
    First of all I talked with a pleasant knowageable person called Tracy which set up the appointment and follow up with tracking so I could see exactly when and who was going to have the pleasure to meet along with a photo. I felt I had a connection with Nick before he arrive. Nick has to be the most professional and honest man I have met. He not only did a great job of replacing my hot water heater shutoff valve. I had several estimates for a tankless water heater. Great job Nick and I can see nothing but great thing happening in your life. Being a tradesman myself I can appreciate your honest attitude and love for your trade.
    Marissa M.
    1681499135
    I was very pleased with the technician Vincent Baumann. He was very knowledgeable and pin pointed the issues I’m having with my kitchen and bathrooms. I look forward to getting the work done soon with this company.
    JD G.
    1680801853
    The experience went without a hitch. Men took care of all my worries, gave a fair price and most importantly were friendly and professional. Five stars.
    Steven H.
    1680279299
    We would like to thank the crew at Thompson Family Plumbing for courtesy, professionalism and kindness. We highly recommend this company because when you have spend a good bit of money, it is great to have confidence in the people who are doing the work. Thank Andres, Mike and Tracy!
    Linda H.
    1680272254
    Andres and Mike worked as a professional and experienced team when they had extensive repairs to complete in our bathrooms. They kept the area clean and were considerate in every way. They consulted us as they worked and the results are wonderful.We thank you Andres, Mike and Tracy. Tracy, we appreciate you for the professional and informative way you handled our initial call.
    Dmac M.
    1680121537
    Ulysses came on his own and took care of our leaks under our kitchen sink and drain. We haven't been up to our cabin since his repair so I'm hoping everything is fine when we go up next week!
    Christy H.
    1677173589
    I had a great experience with Thompson Family Plumbing. They are very friendly and keep in touch with you every step of the way through texts and calls. Our technician, Daniel, was great. He told us exactly what we needed and what it would cost to fix the toilet and hook up our new water softener. I was so pleased with the whole experience that I will definitely use their services again.
    Heather R.
    1675994250
    Andres came out to replace an old faucet on an even older sink. He did an excellent job and was very friendly. He even went above and beyond to shovel snow away from our water valve. We have a very old home in the mountains and I am sure we will be needing more plumbing work. We will definitely call them back. Highly recommend.
    Daisy G.
    1673915240
    William did excellent job, 👏 very patience to explain everything to me .
    Leatrice J.
    1667346060
    Andres came to our home and was very professional, polite, and knowledgeable. His assistance with our plumbing issues is very appreciated.
    Audrey H.
    1667069857
    Dean was on time for the appointment. He was very professional and friendly. The jobs were completed without any drama. He was neat and clean and cleaned up after the job. We are very impressed and now have a go-to plumbing company.
    Marlin T.
    1666902989
    I was very pleased with the repairman, Vincent, and the apprentice working with him, Blake. Why?* Always on time to start (allowing for traffic issues).* Very realistic break for lunch and supplies.* Finished when he said they would both days.* Helpful. Always willing to answer my questions, explain my options, and describe the situations they found.* The description of the situation he gave coincided with previous Plumber’s assessments.* Since I’m not knowledgeable about Plumbing, I can’t realistically evaluate the work they did. But the Before and After pictures say a lot.Based on the work they did, I will definitely recommend them and will use this company for any future plumbing jobs.
    Marisol M.
    1666568983
    Satisfied with service , quick and easy to book. They had some one come and check same day I called. Ulysses was great.
    SAWINDER S.
    1666143085
    Ulysses services our water heaters. He was very professional and courteous. Will highly recommend the plumbing services.
    tonya B.
    1665866621
    Great communication and made it the day we called. Easy to work with. Profesional. Thank you!
    Jennette F
    1665414633
    Jacob was very professional, very helpful, and very knowledgeable. We originally used them to come out and repair our tankless water heater. Ended up getting a brand new one, due to his knowledge and expertise. Also had a water treatment system installed at that time. We then had them come out a second time to repair a toilet. Jacob and the customer support has been outstanding! Will use them again for sure.
    Alexis C.
    1664211872
    I called Thompson Plumbing and they sent a technician out the same day to help me with my water heater. It felt like the whole team actually cared about me as a human rather than just a customer. They really went above and beyond for me in the water heater installation and I really appreciated it! Especially with the weather turning.
    Alex B.
    1663974986
    Jacob did the best he could with a less than ideal situation due to the age of our bathtub. The work he did seems to have resolved our issue until we can get a new bathtub.
    Ray S.
    1663854882
    I can not tell you how nice it was to call a plumber, have them come out in a timely matter, solve the problem quickly and professionally, and reasonably priced. Ulysses was great and professional. Did not act like other plumbers who just tried to rip you off with un needed repairs.
    Morgan S.
    1661470866
    Had a water main break in my front yard. Couldn't get anyone to come out for days. Called Thompson and they came out the same day and fixed our main. Jacob, the technician was incredible! Friendly, professions and worked incredibly hard to get our water turned on the same day.Will never call another plumbing company again, and I will request Jacob every time! Thank you Thompson for getting our water back!
    Monique D.
    1660616059
    This was clearly explained What had to be done very very patient understood this was a excellent job I will highly recommend that he comes back again to fix my tub this is the second time he’s come here he’s done an excellent job over 100% thank you again for your time and patience with me you did an excellent job and deserve a raise thank you againChristopher Owens
    Jim C.
    1660256122
    This was a difficult situation to fix because he had to repair another companies huge mistake that was made previously. He figured it out and solved the problem to our total satisfaction. Great job Jacob
    Bobbi B.
    1659752406
    Brian R.
    1659395440
    They showed up on time and were very professional. The technician, Donald Thomas, was friendly and knowledgeable.
    Brian G.
    1658533221
    Ulyses, was the plumber that showed up to my Wrightwood home. He kept me informed of possible arrive time, prompt, professional, informative, seemed to sincerely want to do the best option. So far service has been A+
    Keith D.
    1654826258
    Jacob was very professional and thoroughin his estimate for everything we discussed .I Highly recommend Thompson Family Plumbing.
    Honeyt M.
    1654054886
    Jacob installed a new water heater for me. He was very prompt, professional and friendly. Jacob installed the water heater in just a couple of hours. Jacob appeared to be well trained and cleaned up after himself. Very satisfied with his work
    Carlos P.
    1654046309
    I would highly recommend Thompson Family Plumbing as a professional plumbing contractor.The service technician Andres was personable, polite, professional, and punctual.He actually stayed late to complete the repairs he promised.In this day and age it's a wonder to actually find a professional home repair company.Andres was great, as was the whole office staff, and the Conseirge Team.I will definitely use their services again.
    Jean H.
    1653889864
    We used Thompson's 2 months ago to repair a frozen pipe and hose bib. They sent Dean and he did an excellent job...this past week at 10pm, our pipe backed up and flooded our bathroom. I emailed Thompson's immediately, explained the problem, they called first thing the next morning and sent Jacob Martinez out to find the problem. It turned out to be somewhat complex. We had roots, rocks and a sagging clogged pipe that needed to be replaced. Jacob is the hardest worker we have ever seen! This was a very difficult job! He had to hand dig, remove and replace several feet of pipe under the house in very limited crawl space! We will never use another company or plumber. Thank you Thompson's for your incredible customer service, professionalism, and follow through. Jean and Dave Hamilton
    Judy W
    1651684080
    We bought a fixer upper house in Lake Arrowhead and had no idea of the number of Plumbing issues we would have. Richard Reaster's expertise, helpfulness and ability to diagnose and quickly repair leaks, faucets, toilets, and septic tank issues, saved us a lot of grief. He even found additional issues that need repair before they happen. His ideas on how we can move a washer and dryer to a new area as inexpensively as possible make him a great asset to his company. I highly recommend Richard for your Plumbing needs
    Pama K.
    1651634549
    James C.
    1646946809
    Water heater pressure relief valve replacement
    ×
    js_loader