Video Plumbing Consultations
Remote Plumbing Services with Professional Guidance
Is your schedule always busy? Can’t find a free hour most days? But do you still have a plumbing problem that needs fixing? Thompson Family Plumbing and Drain in Hesperia has the solution with convenient video conference services made available for quick plumbing fixes you can do yourself with our guidance.
How does our video conference service work?
- Call us at (800) 483-0784 and describe the issue you’re having to our intake specialist.
- If it can be solved remotely through video conferencing, then you can schedule a video conference appointment when it is most convenient for you.
- At the time of your appointment, you will connect with one of our plumbing technicians using a video conferencing app. The app used may vary depending on your device and connection.
- Through the app, our plumbing technician will help you navigate your plumbing issue and fix it then and there.
For example, if your toilet won’t flush for some reason, there could be a quick fix to it if you know all the tips and tricks our plumbers know. Video conferencing can be used to give you the solution remotely and easily. It is the ultimate convenience where plumbing services meet the internet!
Other important information about our video conference service:
- Not all issues can be resolved through a video conference service. Some issues must be evaluated and handled onsite.
- Video conferencing is priced by the hour with a one-hour minimum cost.
- Hourly prices vary depending on the plumbing issue and necessary guidance.
For more information about video conferencing services with Thompson Family Plumbing and Drain, call (800) 483-0784 today!
Was very impressed with the quality service from Thompson Family, had a bad leak in my garage and technician Richard was sent out same day I called. Very professional, understanding and honest, gave me a fair quote for the amount of work that needed to be done. Technicians Richard and Corey made all the necessary repairs in outstanding time considering they had to break up concrete, replace piping, installed shut off valve (which I wasn't even expecting, thank you so much) and replace the concrete once finished. They cleaned up everything after and made sure that I had no questions or concerns about the job they completed, will definitely use Thompson Plumbing again, thank you Richard, Corey, and Thompson Family Plumbing.Alejandra M.Oak Hills, CA
Plumbing technician Dean Taylor came over last week to set up a line so I could get a dishwasher installed. I didn’t have the proper setup but he took care of it in no time! Now the installers will have no problem doing it. He was very knowledgeable and professional. I will definitely have him come back for other plumbing jobs. From start to finish everyone I spoke to was very helpful! Their customer service is outstanding!Jackie L.
Thank you Thompson Family Plumbing for your quick and professional service. Don did a fantastic job of analyzing the situation and making all the necessary repairs. Clients were happy with the professionalism and knowledge that Don possessed in getting the job done. Ashley went out of her way to ensure that an appointment was made asap for the clients.Richard B.
So thankful a family member told us about Thompson Family Plumbing when we moved to the High Desert. This is the first time we had to call a plumber since buying our home. So thankful we called Thompson Family Plumbing. The plumber (Andres) was prompt, knowledgeable, trustworthy, informative and most of all very nice!! That is what sold your company to us! We will definitely recommend this company and will call them back if and when we have any future Plumbing needs!!Shauna O.
Thompson family plumbing is the only plumber to deal with in the high desert. They have been out to the house 3 different times and every time they have been efficient, kind, understanding and so easy to deal with. Two of those times have been water emergencies and they have been out quickly. They keep you updated on their arrival time and communicate like no other company I have ever felt with.
I would recommend them to anyone. If you need an excellent family plumbing company this is the one to call!Rebecca R.
I would recommend Thompson Family Plumbing and rooter to anyone with plumbing needs. John and Devon helped me with my plumbing problems, not only were they friendly and honest, but they were also very reasonable. I've been in the desert for 33 years and have had septic problems and many plumbing companies come out. None of them made me feel that I was important. Thompson Family Plumbing went above and beyond to help me with my plumbing problem in a very timely manner and was very very friendly. I will never use another plumbing company again other than them. Thank you so much John and Devon Thompson.Patricia M.
Honest, knowledgeable, caring, get the job done. This company is what all companies should be. And of course, Dustin is one of the best plumbers around. Highly recommend this company!Deanna C.
I left a very detailed review on Yelp, but here's the synopsis: Don gave me a written estimate, I called Lindsey to schedule the work, Don and Andres did the work, the city inspector, my wife, and I are all impressed by the quality of the work Don and Andres performed. Don is a true professional who knows the importance of "attention to detail". He is also friendly, honest, and was willing to answer every question I had for him. I will definitely call Thompson Family Plumbing the next time I need plumbing work (as well as tell my friends about them). Highest level of kudos to Lindsey, Don, and Andres: three people I truly enjoyed speaking and working with.Ed E.
We put our customers first on every job with no hidden fees or surprises on the bill.
We are fast and efficient, handling jobs on the spot saving you time and energy.
Emergencies happen without notice. We are here for you around the clock solving your plumbing problems.
We are proud to be a women-owned & family run business. We value our customers like our family members.