5 Tips on Hiring the Right Plumber
Thompson Family Plumbing is your go-to choice for residential plumbing repair and installation throughout Lake Havasu City, AZ and Hesperia, CA.
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Hiring a Plumbing Company: 5 Important Tips Every Homeowner Should Know
Plumbing emergencies rarely happen at a convenient time. Whether you’re dealing with a burst pipe, overflowing drain, leaking water heater, or clogged sewer line, choosing the right plumber can make all the difference. Unfortunately, hiring an inexperienced contractor may lead to poor workmanship, repeat repairs, and unnecessary expenses.
When hiring a plumbing company, it’s important to look beyond price alone. A reputable plumbing contractor should be licensed, experienced, insured, and committed to providing quality workmanship and excellent customer service.
Here are five important factors every homeowner should consider before hiring a plumbing professional.
1. Hiring a Plumbing Company Starts with Proper Licensing
One of the first things to verify when hiring a plumbing company is whether the contractor is properly licensed to perform plumbing work in your state.
Licensed plumbers have met state requirements for training, testing, and professional standards. Hiring a licensed contractor gives homeowners greater confidence that repairs and installations will comply with applicable plumbing codes.
Before scheduling service, ask for the contractor’s license number and verify it through your state’s licensing agency.
At Thompson Family Plumbing Heating and Air, our technicians are fully licensed, insured, and professionally trained to provide reliable plumbing solutions throughout the High Desert.
2. Industry Experience Matters
Experience is one of the most valuable qualities a plumber can have.
An experienced plumbing company has likely encountered a wide variety of plumbing problems, including:
- Burst pipes
- Water heater failures
- Sewer line repairs
- Slab leaks
- Drain clogs
- Fixture installations
Years of hands-on experience often allow plumbers to diagnose problems more accurately and complete repairs efficiently the first time.
When hiring a plumbing company, ask how long they have been serving your community and whether they have experience with your specific plumbing issue.
3. Request an Accurate Written Estimate
A trustworthy plumber should inspect the problem before providing an estimate.
Although some minor repairs may have standard pricing, many plumbing issues require an in-person inspection to determine the true scope of work.
A detailed written estimate should explain:
- The recommended repair
- Materials required
- Labour costs
- Estimated completion time
- Warranty information
Remember that the lowest quote isn’t always the best value. Quality workmanship, professional equipment, and experienced technicians often save homeowners money by preventing future repairs.
4. Emergency Plumbing Availability Is Essential
Plumbing emergencies don’t follow normal business hours.
Burst pipes, sewer backups, overflowing toilets, and water heater failures require immediate attention to minimise water damage.
When hiring a plumbing company, ask whether they offer:
- 24/7 emergency plumbing
- Same-day appointments
- Fast response times
- Fully stocked service vehicles
Choosing a company that provides emergency services gives you peace of mind when unexpected plumbing problems occur.
5. Read Reviews and Ask for References
Customer reviews provide valuable insight into a company’s professionalism and customer service.
Look for consistent feedback regarding:
- Punctuality
- Communication
- Quality workmanship
- Fair pricing
- Cleanliness
- Warranty support
You can also ask the plumbing company to provide references from previous customers, particularly for larger repair or installation projects.
A reputable plumbing company should have no hesitation sharing customer feedback and demonstrating its commitment to quality service.
Additional Questions to Ask Before Hiring a Plumbing Company
Before making your final decision, consider asking:
- Is your company licensed and insured?
- Do you provide written estimates?
- Are your technicians background checked?
- What warranties do you offer?
- Do you provide emergency plumbing services?
- Will permits be required for this project?
- How long will the repair take?
These questions can help you compare contractors and make a more informed decision.
Why Choosing the Right Plumbing Company Matters
Your home’s plumbing system is one of its most important investments. Poor-quality repairs can lead to water damage, mould growth, higher utility bills, and expensive future repairs.
Choosing an experienced plumbing company helps ensure that repairs are completed safely, efficiently, and according to industry standards.
Investing in quality workmanship today can help prevent costly plumbing emergencies tomorrow.
Trust Thompson Family Plumbing Heating and Air
At Thompson Family Plumbing Heating and Air, we proudly serve homeowners throughout Hesperia, Victorville, Apple Valley, Oak Hills, Adelanto, Phelan, and surrounding High Desert communities.
Our licensed professionals provide:
- Emergency plumbing
- Leak detection
- Drain cleaning
- Sewer services
- Water heater repair and installation
- Pipe repair and replacement
- General residential plumbing
If you’re hiring a plumbing company for repairs, maintenance, or new installations, our experienced team is ready to help.
Contact Thompson Family Plumbing Heating and Air today to schedule professional plumbing service you can trust.
Frequently Asked Questions
Why is hiring a plumbing company better than hiring an unlicensed plumber?
Hiring a plumbing company ensures your repairs are completed by licensed, trained professionals who follow local plumbing codes and carry appropriate insurance.
What should I ask before hiring a plumbing company?
Ask about licensing, insurance, experience, warranties, emergency services, written estimates, and references before making your decision.
Should a plumbing company provide a written estimate?
Yes. A written estimate clearly outlines the scope of work, materials, pricing, and warranty information, helping homeowners avoid unexpected costs.
Do experienced plumbing companies charge more?
Experienced plumbers may charge more initially, but quality workmanship often reduces future repair costs by solving problems correctly the first time.
Does Thompson Family Plumbing Heating and Air provide emergency plumbing services?
Yes. Thompson Family Plumbing Heating and Air offers emergency plumbing services for homeowners throughout the High Desert area.
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“Always go above and beyond for their customers”
Once again Thompson Family Plumbing came in and took care of us as if we were their family. They always go above and beyond for their customers and make you feel like you are important to them. I can’t thank them enough for coming in and taking care of the issues that I had with my home as quickly as they did. Absolutely the best plumbing company around. Thank you, John and Devynn for everything.
-Nicole H.
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“Price was more than reasonable, especially last minute”
What a great local family company. Had a little issue today (Saturday). Gave them a call. The lady said she would have someone here between 3 & 5. It was at 1 when I called. 3:00 on the nose Don was here. Don was very friendly and had the broken pipe fixed in no time at all. The price was more than reasonable, especially last minute on a Saturday.
-Andy S.
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“Fantastic job of analyzing the situation and making all the necessary repairs”
Thank you Thompson Family Plumbing for your quick and professional service. Don did a fantastic job of analyzing the situation and making all the necessary repairs. Clients were happy with the professionalism and knowledge that Don possessed in getting the job done. Ashley went out of her way to ensure that an appointment was made asap for the clients.
-Richard B.
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“Took care of it in no time”
Plumbing technician Dean Taylor came over last week to set up a line so I could get a dishwasher installed. I didn’t have the proper setup but he took care of it in no time! Now the installers will have no problem doing it. He was very knowledgeable and professional. I will definitely have him come back for other plumbing jobs. From start to finish everyone I spoke to was very helpful! Their customer service is outstanding!
-Jackie L.
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“Gave me great peace of mind”
Great experience with TFP! They were super professional and friendly, exactly on time, fixed the issue, AND were inexpensive. I received a text when to expect them with a picture of my two technicians (Dean & Kade) AND their license numbers included in the text. This gave me great peace of mind as I am a woman that lives alone. I highly recommend Thompson Family Plumbing!
-Brisa A.
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“Integrity and honesty”
I cannot say enough good things about this amazing company. We found them through reading other people’s reviews on Yelp. They have helped us with a plumbing issue and installing a new hot water heater. They are prompt, reasonable, and incredibly helpful. John’s integrity and honesty along with the rest of the crew would make it a pleasure to recommend to anyone and everyone.
-Joyce A.
