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Can Water Softeners Cause Low Water Pressure?

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Can Water Softeners Cause Low Water Pressure?

Understanding the Impact of Water Softeners on Water Pressure

Ever noticed a sudden drop in your shower’s water pressure, leaving you wondering if your morning routine needs to be adjusted?

You might not have to.

Often, the culprit behind these frustrating changes can be tied directly to your Lake Havasu City home’s water softener.

Getting to the root of this issue involves a bit of sleuthing and understanding how water softeners interact with your plumbing system.

Keep reading to unravel the mystery and learn how to keep your water flowing smoothly.

Key Takeaways

  • Low Water Pressure Might Not Always Be Due to Your Water Softener
  • Checking the Size of Your Water Softener Can Help Match Household Demand and Improve Water Pressure
  • A Clogged Sediment Filter Can Drastically Reduce Your Water’s Flow Rate and Pressure
  • The Resin Bed in Your Water Softener Could Be the Culprit Behind Low Water Pressure if It’s Clogged or Needs Regeneration
  • Regular Maintenance and Inspections Can Prevent Resin Beads From Clogging Your Plumbing Fixtures

Start by Isolating the Issue

Okay, let’s get right to it.

You’re standing there, about to step into the shower when you notice the water pressure isn’t what it used to be.

It’s more of a gentle drizzle than the rejuvenating blast you were hoping for.

Before you go blaming your water softener or assuming it’s time to call in a professional, let’s break this down and troubleshoot step by step.

Let’s look out for telltale signs of low water pressure and see if ditching the water softener for a bit changes anything.

And hey, it might not hurt to ask around and see if your neighbors are getting dribbled on too.

That way, we can figure out if this is a solo adventure or a group experience.

Identify Signs of Low Water Pressure

So, you’re wondering if your morning shower has lost its mojo, and you suspect the culprit could be less-than-ideal water pressure, right? One quick way to tell is if it takes ages for your shampoo to rinse out, or if filling up the bathtub feels like you’re waiting for rain in a drought. That’s your first clue.

Another sign? Your kitchen faucet might be throwing you hints by not giving that powerful spray needed to blast the food off your plates. If your appliances that use water, like the dishwasher or washing machine, seem to be on a go-slow mission too, it’s definitely time to play detective:

  • Check if the shower’s turned into a drizzle fest.
  • See if the time to fill a pot in the kitchen has doubled.
  • Notice if your appliances seem to be taking their sweet time.

Check if the Issue Persists Without the Water Softener

Alright, ditching the water softener for a bit might sound like a hassle, but trust me, it’s a game-changer in our little investigation. After turning off or bypassing your water softener, keep an eye on the water pressure during your next shower or when doing the dishes: Is there a noticeable difference, or is it the same old story?

Before Bypassing Water Softener After Bypassing Water Softener
Shower pressure weak Noticeable improvement or no change?
Long time to fill pots Quicker or still slow?
Appliances lagging Performance boost or consistent?

If there’s a sudden burst of energy in your water flow, we might have just pinpointed the culprit. But if the water’s shy flow remains unchanged, then our suspect list just got shorter, steering us away from blaming the water softener. Time to keep sleuthing and rule out other potential mischief-makers affecting your home’s water pressure.

Determine if Other Homes in the Area Experience Similar Issues

After doing all that detective work solo, it’s time to see if the mystery extends beyond your front door. Popping over to a neighbor’s place or shooting them a quick text can shed light on whether this low water pressure drama is a solo act or if it’s hitting the whole block. If everyone’s faucets are on a go-slow, it might just be a bigger issue than we thought.

Finding out that the Joneses next door, and possibly the entire street, are in the same boat ties the room together, doesn’t it? Suddenly, the plot thickens, suggesting that the water softener might just be a red herring, and our focus shifts to broader, possibly municipal issues. Besides, there’s comfort in numbers, and knowing you’re not alone can sometimes make the hassle a tad less annoying.

Alright, you’ve pinpointed the problem. Now, let’s throw a curveball – could your water softener be the mysterious culprit behind this mess? Let’s find out.

What if the Water Softener Is Involved?

So, we’ve been poking around the idea that water softeners might be the sneaky culprits behind the scenes, tampering with our water pressure.

To break it down, let’s zap right into understanding how these water softeners do their thing.

It’s like peeling an onion; we’ll uncover the layers by recognizing what screams ‘Hey, I’m a water softener affecting your pressure!’

Then, we’re suiting up for a little experiment.

We’ll roll up our sleeves and check out firsthand if twiddling with the water softener brings back that lost oomph to our showers and faucets.

It’s about turning detective, gathering facts, and connecting dots to see the full picture.

Understanding How Water Softeners Work

Alright, diving deep into how water softeners jive with our plumbing, imagine them as the unseen heroes (or villains, depending on the day) poised at the water’s edge. They’re there to tackle hard water culprits—think of minerals like calcium and magnesium—that love to party too hard in our pipes.

These softeners swap those hard minerals with something a bit friendlier, usually sodium. This swap-a-roo is done through a process called ion exchange. The hard minerals take a seat, and sodium takes their place: It’s like musical chairs at a microscopic level.

Before Water Softener After Water Softener
Water filled with hard minerals Hard minerals swapped for sodium
Minerals causing buildup and blockages Reduced mineral buildup, smoother flow
Pipes under pressure Less strain on pipes?

Recognizing Common Indicators Related to Water Softeners

Spotting the sneaky signs that a water softener might be messing with your water pressure feels a bit like being a detective, doesn’t it? Well, if you’re suddenly finding your skin feeling a tad slicker after showers or your water tastes a bit salty, that’s your water softener waving a big, “Hello!” These changes mean it’s working, but they could also hint at it working a little too well, causing a hiccup in water flow.

And then there’s the moment you realize your once forceful garden hose now weeps like it’s lost its will to spray. That’s when you gotta wonder if your water softener is pulling a bit too hard on your home’s water pressure. It’s subtle, but when your plants are getting a mist instead of a shower, it’s time to pay attention to what’s happening behind the scenes.

Steps to Confirm the Water Softener’s Impact on Water Pressure

So, you’re suspecting your water softener has turned into a bit of a water pressure party pooper. To get to the bottom of this, think about doing a simple test. Just for a couple of days, bypass or completely shut off your water softener. It’s a bit like playing hide and seek with your water flow; let’s see if it comes back strong without the softener in the loop.

After giving it a go without the softener, keep a keen eye on how your morning shower feels or if the kitchen sink finally gets its groove back with a stronger spray. It’s like conducting a mini science experiment right in your own home. If there’s a noticeable jump in pressure, you’ve just cracked the case on who the culprit might be. If not, well, at least we’ve ruled out one suspect, right?

So you suspect your water softener’s at the heart of your woes? Buckle up because the real twist is—it’s simply not big enough to tackle the job.

Your Water Softener Is Just Too Small

Picture this: you’ve just realized your morning showers are more whimper than roar, and after a bit of sleuthing, you’re starting to suspect your water softener’s playing a part.

But here’s a twist – maybe it’s not the softener’s fault per se, but its size that’s throwing a wrench in your waterworks.

That’s right, the size of your water softener can seriously mess with your water pressure, especially if it’s too small for the demands of your household.

So, how do you figure out if your softener is the runt of the litter or if it’s up to snuff?

Well, buckle up.

We’re going to dive deep into the importance of matching your water softener’s size to your needs, work out the math to pinpoint the perfect fit, and explore some savvy ways to upgrade your system if it turns out size really does matter.

Hang tight, because we’re about to demystify the whole size and pressure puzzle.

How the Size of a Water Softener Affects Water Pressure

So, here’s the scoop on why the size of your water softener can really throw your water pressure for a loop: If you’ve got a pint-sized softener serving a household that gulps water like there’s no tomorrow, you’re bound to hit some bumps. It’s all about capacity and demand. Imagine inviting a football team to a barbecue and only cooking one burger – it just doesn’t add up!

  • Picture it: your too-small water softener is working overtime, but can’t keep up.
  • The minerals it needs to swap out stack up, creating a bottleneck.
  • Water struggles to make it through, reducing the flow to your taps and showers.

And there’s this thing: The right-sized softener balances the water flow seamlessly. Without enough grunt behind it, though, water pressure drops, leaving you wondering why your showers feel more like a soft patter than the invigorating cascade you crave. It’s like trying to run a marathon with one shoe – possible, but far from ideal.

Calculating the Correct Size Needed for Your Household

Figuring out the right size for your water softener starts with some homework, and I’m not just talking about leafing through manuals. You need to estimate how much water your household guzzles daily. Determining this involves checking out the number of people in your home and multiplying that by the gallons each person typically uses. Trust me, it’s less about math skills and more about getting a clear picture of your water usage patterns.

Once you’ve got a handle on your daily water use, it’s time to take a peek at the hardness level of your water. This bit might require a test kit or a call to your local water provider for the scoop. Knowing how hard your water is, combined with your consumption stats, gives you the magic numbers needed to pick a water softener that can handle the load without breaking a sweat. Think of it as matchmaking but for your plumbing system.

Solutions for Upgrading Your Water Softener System

If you’ve nodded along, realizing your water softener’s size might just be the bottleneck in your home’s water pressure saga, upgrading could be your golden ticket. Taking the plunge into a larger system isn’t just about splurging; it’s an investment in bringing back those robust showers and briskly filled pots. I hear you; thinking about upgrades can be daunting, but picture the peace of settling into a consistent, satisfying water flow – it’s like upgrading from a jittery scooter to a smooth-sailing sedan.

Now, during my own quest for better water pressure, I discovered that reaching out to a professional for advice was a game-changer. These pros can evaluate your current system, peek at your water usage, and recommend a tailor-made solution. It’s not just about picking a bigger model off the shelf; it’s about crafting your home’s perfect water flow puzzle. Sure, it’s an extra step, but believe me, marrying your home to the right-sized water softener transforms your water woes into water wins!

Just when you thought you had it all figured out with the water softener, a new challenger appears! Buckle up, because now we’re dealing with a clogged sediment filter.

A Sediment Filter Is Clogged

Picture this: after troubleshooting, pondering, and maybe a little bit of grumbling about your water pressure woes, you stumble upon a likely suspect—your sediment filter.

Yep, tucked away in the mechanics of your water softener, this guy plays a key role in keeping things running smoothly, like a bouncer keeping the riff-raff out of a club.

But when it gets clogged, oh boy, does it put a damper on your flow.

Recognizing the signs of a clogged filter isn’t rocket science—a drop in pressure here, a slow faucet there.

Cleaning or swapping out that sediment filter might just be the next step in our water pressure revival journey.

So, let’s roll up our sleeves and dive into the nitty-gritty of sediment filters, how they impact our search for the lost oomph in our water, and what it takes to get things flowing smoothly again.

The Role of Sediment Filters in Water Softeners

Ever wonder why your water softener has that little extra box or compartment you always forget about until it’s too late? That’s the sediment filter, a real unsung hero in the saga of keeping your water clean and your pressure up to snuff. It’s like the bouncer of your water system, checking each particle at the door to make sure only the clean, good stuff gets through to your pipes and appliances.

Now, here’s where it gets interesting: when that filter does its job a little too well, it collects all sorts of gunk, from sediment to tiny bits of who-knows-what. This collection can turn into a clog fest pretty quickly, putting the brakes on your water flow and leaving you with a sad trickle instead of that mighty river you’re used to:

Before Clog After Clog
Water flows freely Gentle trickle, a shadow of its former self
Appliances and showers at full power Pressure drop, appliances and showers sputter
Filter working quietly in the background Filter clogged, crying out for help

Symptoms of a Clogged Sediment Filter

Spotting when a sediment filter decides to blockade your water flow isn’t exactly something you need a detective badge for. Picture this: you’re merrily going about your business, and suddenly, water’s barely making a guest appearance at your faucet or shower. It’s one of those moments when you know something’s up, signaling it’s high time to peek at that sediment filter.

Another tell-tale sign that screams ‘clogged sediment filter’ louder than my neighbor’s karaoke night is when your appliances start acting up. Imagine your dishwasher or washing machine taking forever to fill up, almost like they’re on a slow-motion setting. It’s not them getting old or lazy; it’s most likely that clogged filter working its mischief on your water pressure.

Cleaning or Replacing the Sediment Filter

So, we’ve figured out a sediment filter gone rogue can tank our water pressure, turning our daily shower into a mere sprinkle. Here’s the twist: Cleaning or replacing it isn’t a Herculean task. I tackled mine with a bit of online guidance and some trusty tools, and guess what? The pressure was back, making mornings great again.

  • I noticed a drop in water pressure – our first hint something’s up.
  • Pulled up a tutorial on sediment filter maintenance (YouTube is your friend).
  • Decided to give cleaning a shot first, but had a replacement filter on standby.
  • Turned off the water supply (because nobody wants an indoor pool).
  • Removed the filter, cleaned it meticulously, and reinstalled it (or swapped it with the new one).
  • Turned the water back on, holding my breath for the moment of truth.

And let me tell you, the difference was night and day. It was like my plumbing had gone from a congested highway to an open freeway. For anyone staring down a water pressure issue, peeking at that sediment filter might just be your golden ticket. Plus, there’s something oddly satisfying about fixing a piece of your home’s puzzle by yourself.

Boom, your detective work isn’t done yet! The adventure thickens as we hurdle from a jammed sediment filter straight into the clutches of a clogged resin bed.

Frequently Asked Questions

How can I identify the cause of low water pressure in my home?

Oh, low water pressure, that dreaded dribble when you’re looking forward to a powerful shower. Identifying the cause? It could be anything from a simple clogged filter to more complex issues like a hidden leak or even municipal supply problems.

Let’s kick things off with the basics. Check if the low pressure is a house-wide issue or just isolated to one spot. If it’s just your kitchen tap acting up while the shower blasts water like Niagara Falls, you might just need to clear that faucet’s aerator or filter. These little components can clog up with sediment over time, slowing water to a trickle.

Now, if the whole house is suffering, it’s time to look deeper. Your main water valve should be your first stop; a partially closed valve can choke off your home’s water supply more effectively than a thumb on a garden hose. This valve, sometimes found in odd places like a basement or even buried outside, might have been unintentionally nudged almost shut during some other household task.

Another suspect in this mystery could be your water pressure regulator. This little gadget, which not all homes have, helps keep your water pressure from breaking your pipes. If it fails, your water pressure might drop or skyrocket. Both are bad news.

Leaks are the ninjas of low water pressure causes—silent, stealthy, and potentially devastating. Even a small leak can rob your home of pressure, and by the time you find it, you might be dealing not just with dribbles from your faucet but a hefty repair bill. So, keep an eye out for unexpected increases in your water bill or damp patches that could clue you in on these unwelcome visitors.

Last but not least, it might not even be your home at fault. Sometimes, the issue lies with the city’s supply. Infrastructure work, pipe breaks, or simply low-pressure issues in your area can affect your home. A quick call to your neighbors or your local water supplier can help pinpoint if the problem is beyond your property line.

Tackling low water pressure is like being a detective. You start with the obvious clues and work your way into the hidden nooks and crannies of your home’s plumbing system. Sometimes it’s a quick fix; other times, you might need to call in the cavalry (aka professional plumbers). Either way, understanding where to start looking can save you time, money, and many watery headaches.

Could my water softener be responsible for the decrease in water pressure?

Oh, absolutely! If your showers have started feeling more like a drizzle and the kitchen tap seems to barely muster a trickle, your water softener could indeed be the sneaky culprit behind that frustrating drop in water pressure. You see, over time, these units can accumulate minerals or develop clogs, which kind of act like a bottleneck, stunting the flow of water and leaving you questioning whether you accidentally wandered into the Sahara every time you turn a faucet.

What should I do if my water softener is undersized for my household’s needs?

If you discover that your water softener isn’t quite keeping up with your household’s demands, it’s like realizing your favorite sweater has suddenly shrunk. It just doesn’t fit anymore. The knee-jerk reaction might be to panic, but hold that thought. You’ve got options, and they’re not as daunting as you might think.

First off, reassess your family’s water usage. Think about those extra-long showers someone might be taking or that dripping faucet you’ve been meaning to fix. Sometimes, tweaking our habits can ease the load on our water softener without the need for an upgrade.

But, if after all that recalibrating, your water softener still feels like it’s running a marathon in flip flops, it’s probably time to face facts. You need a bigger unit. This isn’t a defeat; it’s an opportunity. Imagine smoother skin, cleaner dishes, and a happier household. Yeah, that’s the dream, right?

Finding the right size can feel like solving a puzzle with missing pieces. You’ll need to consider how many people are in your household, your daily water consumption, and the hardness of your water. It’s a bit like baking a cake. You need the right mix to get the perfect rise.

But hey, don’t go at it alone. Grabbing advice from a professional can save you a ton of guesswork. They can help you calculate your needs precisely and suggest a model that fits like a glove. Plus, they’ll probably have some tips on installation and maintenance that will save you headaches down the line.

In the end, adapting to your growing needs is all part of the homeownership journey. Whether it’s a water softener or something else, there’s always a solution. And who knows? This little hiccup might just be the push you needed to make your home more efficient and comfortable. So, chin up, and let’s tackle this head-on. With a bit of planning and the right help, you’ll have your water situation flowing smoothly in no time.

How can a clogged sediment filter impact water pressure in my home?

Oh, tackling a clogged sediment filter? That sneaky little thing can really throw a wrench in your home’s water flow, making your once powerful shower feel more like a drizzle. It’s like trying to drink a milkshake through a coffee stirrer—frustrating and downright unsatisfying.

Conclusion

Water softeners, designed to remove hard minerals and replace them with sodium, can sometimes become a source of water pressure issues due to various factors such as size mismatch, clogs, or worn-out parts.

Whether it’s bypassing the water softener, cleaning or replacing sediment filters, regenerating or replacing the resin bed, or addressing escaped resin beads clogging fixtures, taking timely action based on understanding the connection between water softeners and water pressure is crucial.

Regular checks, maintenance, and appropriate upgrades of your water softener system play a significant role in ensuring a steady and rejuvenating water flow throughout your household, ultimately enhancing your daily water usage experience.

Devynn Photo, Owner photo
About The Author

Devynn Thompson

Devynn Thompson is the Co-Owner of Thompson Family Plumbing in Lake Havasu City, AZ and Hesperia, CA.

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    Ray R.
    1711475079
    Called Thompson’s on a Friday as soon as they opened and got a very pleasant female voice on the line. I explained my problem and she said she would have a technician out to my home ASAP. Joe showed up within 45 min driving a clearly marked company van wearing a nice company logo’d shirt which to me legitimizes the company perception. He diagnosed the problem between the house and the septic tank and realized he would need a full day of working and digging to fix the problem. He was able to temporarily fix the problem for the weekend as we had family members coming to spend the night. He showed up bright and early Monday morning with a helper and had the total problem fixed by 3 PM. He took photos of all the steps of the repair as I was not present to see the progress throughout the day. Because it was such a large project and needed financing Thompson’s helped us set it all up. I am confident it was fixed properly and we will not have any more problems in the future.
    Nancie G.
    1711404247
    Excellent job,TJ is an asset to your company
    Denise S.
    1711127639
    Quick and efficient service thank you for your professionalism
    Jeff W.
    1711125235
    Good, thorough work done. Quite pricey though.
    Daniel G.
    1711077642
    Lee, Cameron and Cody took care of a major issue that we had at the house. I am glad to have contacted Thompson Family Plumbing and Drain. We had a massive root stuck in a mainline pipe causing severe backups in the house. Lee and Cameron ran 25 feet of epoxy through a main line in my cast iron pipes to help stop any and all future corrosion. This process involved descaling and hydro-jetting the lines which was essential for a smooth surface for the epoxy to grasp. All in all I was impressed with the communication and attention to detail when it came to completing the job. They squeezed me in to their tight schedule and knocked the work out within 2 days which was a blessing in itself. I will call them back in the future for any other repairs. Thanks again Thompson family and team.
    Michael B.
    1711058222
    Awesome company with friendly, professional, competent technicians. Thank you for the prompt same day service.
    Catherine P.
    1710899704
    Thank you Cody! Arrived on time, very honest and knowledgeable!
    Carol S.
    1710868125
    My Plumber, Cody, was awesome, quick, efficient, clean and fair. Quickly diagnosed the problem..gave me options and it was fixed. Cody is a great employee and would use him again.
    Decor O.
    1710804140
    I definitely recommend this company. Not only are they knowledgeable, patient, and the plumber that came out was very trustworthy. Unlike other companies that we met with. I will definitely call this company in the future for all my plumbing needs.
    Carol S.
    1710649758
    Technician Cody was GREAT! Very personable and professional. Explained everything...diagnosed...and repaired. He was very quick, efficient and clean. Gave me tips and options.I felt very comfortable and happy I chose Thompson Family Plumbing. Thank you!!!!
    Timothy W.
    1710535567
    Joe Stepanian is an asset to your company, clean, timely, and a professional. No more issues with the water pressure, thanks. Tim Weis, owner, Diversified Glass Inc.
    Paul A.
    1710515956
    Dan S (.
    1710479015
    Arrived on time and completed the work in the estimated time. Both workers were very polite , friendly, and communicative. We'll definitely use Thompson Family Plumbing & Drain next time we need some plumbing work done.
    Richard
    1710455227
    Contacted Thompson because of a broken water pipe. Within an hour they had a service tech to my property. The entire process was updated in real time to my cell. When tech arrived, problem was diagnosed and I received email with photos and videos showing problem. The tech was knowledgeable and very courteous . HIGHLY RECOMMEND !!!!!!!!
    Joyce E.
    1710452519
    We have had Thompson plumbing out twice and both times we received excellent service both times. They return calls promptly and keep in touch throughout the whole process. Our tech was thorough and checked the valves throughout the house.
    Oscar T.
    1710449225
    Thompson’s had same day availability, not for an emergency situation, so it was very convenient. The tech, Torriondo, was professional, punctual, polite, neat, and explained everything clearly and was able to answer questions. I was very happy with the service and will call again if I need to.
    Sophie S.
    1710435295
    Super friendly, fast and did a great job
    David P.
    1710430685
    Shaun did a great job for us! We had a major leak and the company responded very quickly and did a great job! There were no surprise charges. Very professional!
    Linda A.
    1710425722
    I had a plumbing issue last week. Technician Nick and his apprentice Tye came out right away. Diagnosed the problem and had it fixed in no time. Once again, I highly recommend Thompson Family Plumbing for all your plumbing needs.
    ellen S.
    1710385242
    My 21+ year old water heater was beginning to leak, and I knew that I needed to do something sooner than later. After dealing with several plumbing companies who just can't seem to get a job done correctly, on time, or at budget, Thompson Family Plumbing has become my go-to plumbers when I want a job done right and in a timely manner. My past experience as well as today's job went better than I expected. Thompson Family Plumbing has always priced the job right and then over-delivered in the way of service. I have recommended Thompson Family Plumbing to friends who have had the same experience that I have had--true satisfaction for a professional job done right!
    Shane E.
    1710383651
    Best plumbing company in Havasu. They are top notch. Very professional. I highly recommend them for all your plumbing needs. Bravo!
    cesario R.
    1710178068
    our plumber, Shaun Brand, was prompt, courteous, and very informative with providing all the information needed to get the job done. He was thorough, and he listened to any and all questions that I had for him.I'm glad I signed up for the family plan so I can keep using Thompson Family Plumbing when needed.I like the fact that they take pictures of all the work they do.
    Chad S.
    1709879414
    They are the best, all around. From an exceptional office staff to the pros that come out and do the work, I mean pros. Joe came out did my slab leak inspection and the re route. This guy is all around amazing from how well he communicates the scope of what needs to be done to how well performs his trade (True tradesman, making sure every single part of his work was done to the obvious high standards he holds). I’m very grateful to him and his helper for their honesty and the pride they take in their work.
    Jeffro
    1709831840
    These guys went above and beyond to fix my root problem. They used exciting technology to actually save me some money. Second time I've used Thompson's.Communication was excellent. Also performed after hours work at a great rate. Best plumbing company in Havasu.
    Christi M.
    1709604836
    They went above and beyond to help us with our plumbing problem. We cannot Thank them enough and Highly Recommend them to everyone. Thank you!
    Charli A.
    1709582727
    We have a rental home in LHC and had our water heater go out on a Saturday. Not an ideal time to find a plumber to get it fixed! Well, Cody, with Thompson Family Plumbing did just that. They were able to get a new water heater installed the same day we called. Cody even stayed after business hours to ensure our renters had hot water!! We cannot say enough good things about their communication and professionalism. We recommend 100% !!!
    Tim J.
    1709161797
    Juan was great! Helpful informative customer service oriented.
    Tim J.
    1709156488
    Dean H.
    1708992060
    I own a vacation home in Mohave Valley AZ. I find it challenging to find service providers that are top notch and reliable. Thompson Family Plumbing far exceeded my expectations. Every interaction I had with them was incredibly professional. When Cody Laudermilk arrived at my home, he assessed the issues, provided an accurate estimate, and completed the work on the spot. He also left the premises in as good of shape as he found it. I would definitely recommend Thompson to anyone.
    Brandon D.
    1708990553
    Torriondo was my technician and he did a great job! He was friendly, professional, and got the work done quickly without any hassle. Also, Val in the office provided excellent customer service, keeping me well informed on the technicians eta. Will definitely be using Thompson Family Plumbing again.
    Drea T.
    1708642614
    Performed camera inspection of cast iron pipes and were able to identify problems. This aided us in the purchase of a home.
    Trimline U.
    1708529103
    The plumber, Dean Taylor, was very courteous and professional. He checked for any leaks and repair those, also. I would highly recommend Thompson Plumbing.
    Carol H.
    1708379241
    Lee and Cody were very professional, thorough and friendly. I appreciate their knowledge. I will definitely be calling Thompson Family Plummimg for all my needs. Thank you again. Carol H
    Kim A.
    1708361948
    Thompson Family Plumbing is a great company to work with and has fantastic communication. Our technician, Shaun Brand, was nice and professional. He was helpful and answered all of our questions.
    Ken Q.
    1708103873
    Dean was a phenomenal technician who succinctly and adeptly handled our plumbing problem.
    Brent G.
    1707955167
    Nicholas did an excellent job assessing the project and understanding what I was looking for. He is professional and I’m sure Thompson would do a very good job.
    Jill P.
    1707843162
    The technicians were very professional they fixed the problem in good time. The price was right. I recommend this company for all your plumbing needs
    Adelia B.
    1707789414
    The Thompson Family was very goodAnd Mr Juan who came out and did an professional job plus and was glad he fixed everything that was needed , I'm a real person an senior. Thank you!!
    Clifford G.
    1707779068
    Great experience. Rudy worked hard to get us back up and running again. Thanks again to John, too.
    Jennifer R.
    1707697492
    My water heater went out, finally gave up the ghost, and I needed a new one. While Ulysses was here he saw that the water pressure to my house was dangerously high and he made his recommendations. I called other friends who know about plumbing, and they concurred that his recommendations seemed right. He did a terrific job, left everything cleaner than he found it, and was polite and personable. It was an expensive job but I have every confidence that it was a quality job that was necessary.Another visit, I had Nicholas who did an amazing job finding a leak that was costing me money every month. Really nice people, professional, courteous and highly effective!
    Steelworking
    1707670986
    Good Techs and hard working.
    Robyn K.
    1707630851
    Juan was my technician. He was friendly, professional and informative. He gave me 3 different quotes for 3 procedures. Unfortunately at this time the work I need done doesn't fit in my budget but when funds are available I will be hiring Thompson for the job
    Tracey
    1707599020
    Rex & Cody are amazing. Quickly diagnosed problem and completed repair at lowest cost available. Very professional. Highly recommend this company. From my first phone call they were very responsive and showed up on a Saturday. Thank you
    Mr. P.
    1707520347
    Today I called for a estimate and they sent some one out today with in a couple hours. Juan came out to my home and he was truly the best. He explained everything to me about the issue and more. He was very polite and professional. If every one there is like him this then this has to be the best company out there
    Richard D.
    1707239789
    Fast and friendly prompt service
    La Prell Q.
    1707171260
    If anybody is looking for a fantastic plumbing company look no further. I just had two gentlemen here to fix my plumbing issue and they were phenomenal very knowledgeable and what they need to do and what needed to be done highly highly highly recommend this company
    Digger T.
    1707087827
    Special Thanks to Thompson's Plumber Rudy for taking the time to listen to what I wanted done. He gave me a couple options and did a Very Professional job installing the Copper Piping and Valves. We're Extremely Happy with the Work. Thanks Again Bruce Thompson
    Cathy L.
    1707082576
    Very professional, friendly, and informative. Excellent service all around.
    A R.
    1706989619
    We had a water main leak around Thanksgiving. The TFP&D office was very responsive, helpful and got someone out to us in a reasonable amount of time. Our tech was Dean and he was terrific! He replaced our setup with some heavy duty piping and reinforcement. He worked hard and stayed at it even when it got dark (and it was cold). He followed up the next day and even after that when we had questions. I definitely recommend their service.
    Jan C.
    1706932794
    I was very pleased and impressed with the the speed at which they were able to get someone to me since my need was essentially an "emergency" situation. I knew who was coming before he arrived which is helpful. His work was thorough and explained completely. The price was very reasonable. There were some extra tests performed which showed the need for further services which were fully explained and estimates given without pressure to decide on the spot how I would handle the situation. I'm very satisfied with the service.
    Darryl H.
    1706917859
    Dean Taylor was very professional and detailed. He explained what what needed to be repaired and how it would be done.
    Lirael 3.
    1706898149
    Dean was quick, efficient and friendly. Very happy with all the customer service I received from beginning to end with Thompson Family Plumbing!
    Bertha O.
    1706845305
    Joseph was very polite and knowledgeable about his trade. Very satisfied with the work performed.
    Steven C.
    1706832980
    TJ was more than efficient at his job. His work was emaculate and he gave his attention to every detail. He walked me through everything he was going to do and asking if it was ok with me. Answered all my questions satisfactory and even engaged in some pleasant conversation while he worked to get the tank up. I believe he takes pride in his work and if the company wasn’t so pricey I would use him again. Thanks TJ.
    Evette O.
    1706821335
    Rex was every nice and knowledgeable on explaining the problem. He fix my plumbing issues in a responsible time. highly recommend him!
    samorozco2002
    1706748825
    I had Dean from Thompson family plumbing come by and check out the water heater we just purchased. The pilot light wasn't working and it's brand new. He gave me excellent advice on where and what type of unit to get and get my money back from the one I just purchased. He recommended a good brand and told me to spend the extra money because it will save me a lot of headaches in the long run. He gave me a estimate on how much the part and labor would be if I decided to just fix the new unit. I felt it was a fair price. But I took his advice and saved myself a lot of time and money.
    Angelica K.
    1706503593
    Very professional, clean, fast working. Would definitely call again in the future and recommend to friends and family.
    babydoll92392
    1706487110
    Friendly and did the work quickly and neatly 😁
    Michelle C.
    1706398156
    We had a small backup in one of the lines of our house. I reached out to Alex who got me set up right away with a tech. Rex came out first thing in the morning and cleared everything up for us in less than an hour. Rex was very professional and explained all of our options to us before performing any services. Great service and will definitely use again!!
    Michael Z.
    1706290027
    Had an excellent experience today with Thompson Family Pluming & Drain. My water heater is about 20 years old, so wanted to get an estimate on replacing my unit. Thompson's had the best reviews online, so I reached out yesterday. Their team got back to me within the hour, and after providing some basic additional information had a scheduled appointment todayLee came out, and was showed up on time (there was also a link so I could check on exactly when he was going to show up, which was very helpful). After inspection my existing unit had not leaks, and they confirmed it was working great, and recommended it keep it for now. wow!!!!As a backup, I requested a quote, with multiple options that would very helpful and priced very reasonable. While they were here I had them check my sink and will get estimates on getting that replaced as well. He also adjusted my water pressure which was low at no charge? WOWIf you are looking for a pluming team that does it all and is very knowledgeable I highly recommend Thompson Family Plumbing & Drain.
    Brian S.
    1706216227
    Thompson Family plumbing is great. I love how they call right after you send a repair request on their website and send someone out either that same day or the very next day.
    Michelle C.
    1706147963
    Juan came out to give me an estimate on installing a shower chair. He was very friendly and knowledgeable. Although we didn't use him, I would use him if we could afford it.
    Hugo C.
    1706062979
    Dean was great. Very knowledgeable, helpful, and personable. Highly recommend.
    Bonnie G.
    1706056735
    I’ve been serviced in the past by Thompson Plumbing, and always receive honest recommendations and service!Today Juan Gonzalez-Santiago provided an honest evaluation of my plumbing and provided valuable information and recommendations!Thank you for your honest service!
    Bassel S.
    1706054117
    Best service every time I call them. John Thompson is a standup guy who does great work. I would recommend them to anybody.
    Lindsay Moreno (Inghram E.
    1705870053
    Dean Taylor was so nice and professional. He knew the issue right away and fixed it immediately. He explained the problem and gave us a solution. He was thorough and honest. I would definitely recommend him and the company.
    Elizabeth T.
    1705783112
    Fantastic service . Thompson plumbing was able to precisely identify and isolate problem area with there equipment. Fast and efficient.
    Anna I.
    1705772044
    Juan was very courteous, professional and knowledgeable, and when he had to come back to replace the water heater, with Mitch, he was also very courteous and professional. They both did an excellent job!
    trish D.
    1705538594
    These guys are so professional and fast! Rex and Sean did an amazing job of replacing our disposal and plumbing it correctly! We highly recommend Thompson Family Plbing!!!
    Susan S.
    1705426363
    Rex was excellent. Very professional, polite, and thorough. Was on time, neat, and did a great job. HIGHLY recommend Rex and Thompson Family Plumbing!!
    KRISTIN B.
    1705419667
    Rex and Cameron did a fantastic job. I had options and picked the one that worked best for me. They were fast and professional. I've used Thompson before and will definitely use them again.
    Norman E.
    1705362099
    My technician, Rex, was very helpful and knowledgeable. He helped isolate a leak in my irrigation system. Thompson Family Plumbing was a great experience.
    National F.
    1705359829
    I want to take a moment to write about the service I received from Thompson Family Plumbing. They provided me professional top notch service at competitive rates.
    Antonius S.
    1705101840
    We had a main line stoppage today with all the bathrooms and showers backing up. I called and they were able to work us into the schedule. John and Sean showed up a couple of hours later. They were very friendly, professional and knowledgeable. They knew exactly what to do and cleared the issue in short order. They also identified some issues from the contractor who built the house. I would highly recommend them.
    Julie K.
    1705067367
    Very friendly and upfront. They got the job done timely. I would highly recommend the Thompson Family!!
    Gerald A F.
    1704758833
    Thank you Rudy,sorry I'm late with review ,just want to thanks getting on our problem early in morning ,you fixed problem and explianed about the fix thank you again.
    Suzanne Q.
    1704717643
    Rudy was very friendly and knew his business. Answered all my questions. I would use your business again
    Hydr8AZ Mobile IV I.
    1704658879
    Thank you Thompson Family Plumbing for the 5 star⭐️⭐️⭐️⭐️⭐️ service! We needed a brand new sink installed at our Medspa and a leaky existing sink fixed. John came out to evaluate & get us taken care of promptly! Jesse jumped right in and we learned a few valuable lessons along the way! Superior service! Excellent communication from everyone … the dispatch team to completion! They kept me informed the the entire time! The customer service at Thompson Family Plumbing is just outstanding! I highly recommend these professionals to handle all of your plumbing needs Havasu! Don’t bother calling anyone else.
    Ray P.
    1704582056
    What a great company. Rex was absolutely amazing to work with. His service is top of the line. My dogs even loved the treats! I would recommend this company to anyone who needs them. As long as I am in Bullhead I will not use anyone else. Best experience we have had with a plumbing company. Thank you Rex for the excellent service.
    trish R.
    1704503695
    We’re so happy with the company and service that we received. We were able to get immediate service. Joseph S. was our technician and he did a great job. He was able to get our water heater and regulator replaced. We really appreciate good hard work and will definitely be returning customers for our plumbing needs.
    Stacey P.
    1704491481
    Want to thank Thompson Family Plumbing and their technician for acting quickly to get us the service that we needed.
    A G.
    1704425694
    My septic is working again thanks to Thompson Family Plumbing. I highly recommend them. It gets no better than Tywone Cotton and Joe Stepanian. They were friendly, honest and experienced plumbers who quickly assessed the issue and fixed it in a timely manner. I know I’ll be using this company for all our plumbing needs in the future and you should too!
    Alan O.
    1704318839
    Thompson Family Plumbing is amazing! From the dispatchers to the awesome technician Rex that came and took care of our home to the amazing help from his assistant Cameron , we are completely satisfied with the work and service and will definitely be using them for any future plumbing needs. And our dog named genesis, loves the treats Rex brought for her as well. Top to bottom this company doesn’t miss.
    Sandie L.
    1704306932
    Thompson Family Plumbing came to my rescue again. The bathroom in the casita where family was supposed to be staying that evening was having major problems. Lee Lavin, my technician was the best! So very efficient and knowledgeable while he diagnosed the problem quickly with his assistant Shawn. Everyone I have dealt with this company has been outstanding with professionalism and cleanliness while completing their work. I definitely will recommend them to anyone who needs a great plumber!!
    Erick G.
    1703548132
    I've used Thompson's several times because they are straight forward, professional, and fair. I've even recommended them for service at my mother's house.
    AL S.
    1703291900
    GREAT SERVICE.
    Jeffrey S.
    1703267054
    awesome job, he worked with my mom, excellently, and fulfilled every need that my mom asked him to do that special to me
    Julie L.
    1703265814
    Dee T.
    1703199349
    Ulyses Ramos went above and beyond putting our yard back together. He is a very honest and hard working employee
    Adam W.
    1702698476
    Joe is a true professional: knowledgeable, courteous, friendly. We called to get one problem dealt with and he ended up fixing another plumbing issue. He explained everything he was going to do and showed us after he was finished.Wouldn’t hesitate to recommend Thompson Family plumbing.
    Isabela R.
    1701834309
    Sandie L.
    1701638238
    If you have any plumbing problems this company is the one I would definitely recommend. Their expert technicians were very prompt in handling the crisis with my commercial buildings without having to close any of the businesses down. They have the latest technology in pipeline equipment and worked until the wee hours of the morning to complete the job. Also I appreciated the detailed explanation of all that was being done and gave options to the best solution for my plumbing dilemma. Assuredly, Thompson Family Plumbing is the best in the area.
    Clifford G.
    1701400069
    Thompson Family Plumbing is the best in the west!
    Sheila A.
    1701122506
    Excellent job. Thank u
    Raymond S.
    1700686722
    It was a pleasure to have Joseph do our gas line and water pipe changes for our remodel. He explained what he was doing and updated connections that will make it easier to install our sink when the time comes. Thanks!!
    Irene V.
    1700680561
    For all of thompson plumbing very professional and kind and to our technician Joe s. What a kind and professional tech and worked hard to make sure I would have my water back on ! Thank you so much !
    Wilbur & Angela H.
    1700248614
    They are professional and on time. He did the work as promised.
    glenn joines S.
    1700021097
    Thompson Family Plumbing and Rooter did a great job for me, and I was little shock how fast he did the, he was very knowledgeable at what he needed to do. I just new it was going to take two day for the job. Thank you for the Great job well done. Glenn
    Becky W.
    1699131269
    Ulysses was nice and very thorough. He fixed our problem faucet and he cleaned up after himself. He also had the part in his truck.
    Craig A.
    1698974268
    The guys did incredible work. Very upfront with what needed to be done, and explained different options to fix my issue . Highly highly recommend
    Aniyah L.
    1697769583
    Laura P.
    1696946717
    Arlene B.
    1696375341
    These men were great in diagnosing and fixing all the issues that arose during their visit. They are thorough and took the time to correct all of our issues with our water heater. Thank you for being so professional.
    Gregory W.
    1695953527
    Thompson family plumbing, employees Ulysses/Juan was amazing, explained to us the problem with professionalism we were well pleased and satisfied with their work, outstanding work, very kind and compassion above very smart, and knew their products. Vision in Vision.
    Katie I.
    1695688290
    On a Sunday I discovered wet carpets and water damage to walls after the house was vacant for a week and was in a bit of a panic until I was able to schedule an appointment the next day! Daniel came on time and was very professional and found a leaking pipe in the wall. He was able to fix it right away. He was professional and courteous and did a great job.Thanks for your great service!
    Michael K.
    1695232357
    I'm pleased with the knowledge and the problem was solved.
    Karie L.
    1694709126
    They were very professional and knowledgeable. I would not hesitate to use them again
    Jennifer R.
    1694456204
    Ulysses was wonderful. Really represented the company in the best light. Took care of the problem and left everything immaculate.
    Debbie T.
    1694401487
    Very satisfied with clean, prompt, professional service. Thanks!
    Emma S
    1693519026
    Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to protect my floor without me asking, and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.
    Frankie M.
    1693177023
    Daniel did a great job and gave me the best price he could. When I need a plumber again I will request him.
    Dan Z.
    1692056080
    Ishmael was very responsive and personable. Finished the work in less than an hour.
    Beth F.
    1691549403
    Thompson Plumbing has been the only plumbing service we’ve used for a year now, and we have no desire to call on anyone else. The work has always been finished with our complete satisfaction. The plumbers that have been in our home are professional, friendly. We think they go over and above to ensure our satisfaction.
    Frank S.
    1691543043
    This is my second experience with Thompson's Family Plumbing. In 2021 they installed a water heater in my home in Lake Havasu. They were prompt and courteous. They did a GREAT job!So when i had a leak in my mainline from the street to my home, they were my FIRST call! I was in California at the time so they made my job a priority. My tech, Dustin Slate, called me as soon as he arrived. He walked in through the process and was very informative and polite. He explained the repair in great detail and had it done in half a day! I felt their customer service was TOP NOTCH. Dustin went the extra mile and called me every step of the way during the repair. The final bill was MORE than reasonable and fair.If you are looking for a top quality job and top notch professional service, look no further than Thompson Family Plumbing!!
    Jaime L.
    1691197906
    Nicholas Silva performed a water backflow test for my home in Wrightwood and explained everything perfectly, took care of business and was the consummate professional, highly recommend him and his company!
    Jennifer R.
    1690221021
    Very professional work, and very kind. The extent of repair needed was a surprise to me, but Ulysses apprised me of the situation with kindness and patience, and I had full confidence in his diagnosis.
    William B.
    1689652932
    Nick and helper were great in fixing a complex plumbing problem and did a top notch installation of my hot water heater! Both were very knowledgeable, friendly, and responsive to my questions!
    Linda A.
    1689218341
    Technician Nick was dispatched to my home for a leaking hose bib. He had the old one off and replaced with a new one in literally less than 5 minutes. He also checked my capped off irrigation valves that had been previously leaking and was repaired by a landscaper. He manually turned off the water flow so there should be no future leaks there either.Fantastic company. Have used them for years and will continue to do so
    Nicole W.
    1687398870
    This was my first time using Thompson Family Plumbing and loved them . Ulysses was on time very nice. He took the time to talk to me about what he would be doing. He answered all my questions and was very polite. I will definitely be using them again in the future.
    Tina C.
    1687382586
    Vincent was courteous, answered all my questions. He was professional and able to communicate clearly as to the issues. I am very pleased that my repairs will last and Vincent left with my bathroom spotless. Thank you Vincent.
    Teresa L.
    1686762339
    While I did have to put the work on hold until I talked to significant other. Dustin was great at explaining to me the issues and gave me several options to help resolve.
    Rosie S.
    1686341462
    Pristine work. Unable to detect area in front lawn had even been disturbed. Very thorough.
    Mike A.
    1686180459
    Quick response. Repair professionally done in under 24 hours
    Kayla V. M.
    1686007707
    Great outfit, family owned and operated. Call center very helpful. Special shout out to John!!Thanks again. Team work great job...
    James G.
    1685393987
    Daniel A.
    1685045648
    Dean did a great job. He was professional, knowledgeable, friendly and extremely helpful!
    Nathan G.
    1683072749
    Riley Nason with Thompson Family Plumbing was top notch. As a new homeowner, this was my first plumbing issue I’ve ever encountered. I Google searched for local plumbers, Thompson was one of the first to come up that served Colton, CA, after reading through a few reviews I called them up and booked my appointment for the following day. Riley came out, diagnosed my problem, and went to work. He was extremely kind, thorough, professional, and sincere. He efficiently cleared my upstairs toilet that overflowed and leaked into the downstairs bathroom, as well as replaced the old toilet all together and did a fine job. He also offered recommendations for other work we can do to fix my leaking shower. Reasonably priced for the amount of work I had him do within a few hours. I’ll definitely work with Thompson Family Plumbing again.
    Daniela R.
    1682033829
    I’ve called Thompson Family Plumbing for a few years now and they have always showed up, acted professionally and fixed my problems efficiently. The last couple of visit we had Michael Byars and he was friendly and super helpful.
    Bob S.
    1682004984
    Michael B. was great! He was punctual, very professional and took his time to educate me as a homeowner as to troubleshooting plumbing issues. He didn’t try to oversell me for anything. He even played with my dog for a good while! He left my house cleaner than when he arrived. Will definitely be using them again. P.S. Mike needs a promotion!
    Charlie E.
    1681951053
    First of all I talked with a pleasant knowageable person called Tracy which set up the appointment and follow up with tracking so I could see exactly when and who was going to have the pleasure to meet along with a photo. I felt I had a connection with Nick before he arrive. Nick has to be the most professional and honest man I have met. He not only did a great job of replacing my hot water heater shutoff valve. I had several estimates for a tankless water heater. Great job Nick and I can see nothing but great thing happening in your life. Being a tradesman myself I can appreciate your honest attitude and love for your trade.
    Marissa M.
    1681499135
    I was very pleased with the technician Vincent Baumann. He was very knowledgeable and pin pointed the issues I’m having with my kitchen and bathrooms. I look forward to getting the work done soon with this company.
    JD G.
    1680801853
    The experience went without a hitch. Men took care of all my worries, gave a fair price and most importantly were friendly and professional. Five stars.
    Steven H.
    1680279299
    We would like to thank the crew at Thompson Family Plumbing for courtesy, professionalism and kindness. We highly recommend this company because when you have spend a good bit of money, it is great to have confidence in the people who are doing the work. Thank Andres, Mike and Tracy!
    Linda H.
    1680272254
    Andres and Mike worked as a professional and experienced team when they had extensive repairs to complete in our bathrooms. They kept the area clean and were considerate in every way. They consulted us as they worked and the results are wonderful.We thank you Andres, Mike and Tracy. Tracy, we appreciate you for the professional and informative way you handled our initial call.
    Dmac M.
    1680121537
    Ulysses came on his own and took care of our leaks under our kitchen sink and drain. We haven't been up to our cabin since his repair so I'm hoping everything is fine when we go up next week!
    Christy H.
    1677173589
    I had a great experience with Thompson Family Plumbing. They are very friendly and keep in touch with you every step of the way through texts and calls. Our technician, Daniel, was great. He told us exactly what we needed and what it would cost to fix the toilet and hook up our new water softener. I was so pleased with the whole experience that I will definitely use their services again.
    Heather R.
    1675994250
    Andres came out to replace an old faucet on an even older sink. He did an excellent job and was very friendly. He even went above and beyond to shovel snow away from our water valve. We have a very old home in the mountains and I am sure we will be needing more plumbing work. We will definitely call them back. Highly recommend.
    Daisy G.
    1673915240
    William did excellent job, 👏 very patience to explain everything to me .
    Leatrice J.
    1667346060
    Andres came to our home and was very professional, polite, and knowledgeable. His assistance with our plumbing issues is very appreciated.
    Audrey H.
    1667069857
    Dean was on time for the appointment. He was very professional and friendly. The jobs were completed without any drama. He was neat and clean and cleaned up after the job. We are very impressed and now have a go-to plumbing company.
    Marlin T.
    1666902989
    I was very pleased with the repairman, Vincent, and the apprentice working with him, Blake. Why?* Always on time to start (allowing for traffic issues).* Very realistic break for lunch and supplies.* Finished when he said they would both days.* Helpful. Always willing to answer my questions, explain my options, and describe the situations they found.* The description of the situation he gave coincided with previous Plumber’s assessments.* Since I’m not knowledgeable about Plumbing, I can’t realistically evaluate the work they did. But the Before and After pictures say a lot.Based on the work they did, I will definitely recommend them and will use this company for any future plumbing jobs.
    Marisol M.
    1666568983
    Satisfied with service , quick and easy to book. They had some one come and check same day I called. Ulysses was great.
    SAWINDER S.
    1666143085
    Ulysses services our water heaters. He was very professional and courteous. Will highly recommend the plumbing services.
    tonya B.
    1665866621
    Great communication and made it the day we called. Easy to work with. Profesional. Thank you!
    Jennette F
    1665414633
    Jacob was very professional, very helpful, and very knowledgeable. We originally used them to come out and repair our tankless water heater. Ended up getting a brand new one, due to his knowledge and expertise. Also had a water treatment system installed at that time. We then had them come out a second time to repair a toilet. Jacob and the customer support has been outstanding! Will use them again for sure.
    Alexis C.
    1664211872
    I called Thompson Plumbing and they sent a technician out the same day to help me with my water heater. It felt like the whole team actually cared about me as a human rather than just a customer. They really went above and beyond for me in the water heater installation and I really appreciated it! Especially with the weather turning.
    Alex B.
    1663974986
    Jacob did the best he could with a less than ideal situation due to the age of our bathtub. The work he did seems to have resolved our issue until we can get a new bathtub.
    Ray S.
    1663854882
    I can not tell you how nice it was to call a plumber, have them come out in a timely matter, solve the problem quickly and professionally, and reasonably priced. Ulysses was great and professional. Did not act like other plumbers who just tried to rip you off with un needed repairs.
    Morgan S.
    1661470866
    Had a water main break in my front yard. Couldn't get anyone to come out for days. Called Thompson and they came out the same day and fixed our main. Jacob, the technician was incredible! Friendly, professions and worked incredibly hard to get our water turned on the same day.Will never call another plumbing company again, and I will request Jacob every time! Thank you Thompson for getting our water back!
    Monique D.
    1660616059
    This was clearly explained What had to be done very very patient understood this was a excellent job I will highly recommend that he comes back again to fix my tub this is the second time he’s come here he’s done an excellent job over 100% thank you again for your time and patience with me you did an excellent job and deserve a raise thank you againChristopher Owens
    Jim C.
    1660256122
    This was a difficult situation to fix because he had to repair another companies huge mistake that was made previously. He figured it out and solved the problem to our total satisfaction. Great job Jacob
    Bobbi B.
    1659752406
    Brian R.
    1659395440
    They showed up on time and were very professional. The technician, Donald Thomas, was friendly and knowledgeable.
    Brian G.
    1658533221
    Ulyses, was the plumber that showed up to my Wrightwood home. He kept me informed of possible arrive time, prompt, professional, informative, seemed to sincerely want to do the best option. So far service has been A+
    Keith D.
    1654826258
    Jacob was very professional and thoroughin his estimate for everything we discussed .I Highly recommend Thompson Family Plumbing.
    Honeyt M.
    1654054886
    Jacob installed a new water heater for me. He was very prompt, professional and friendly. Jacob installed the water heater in just a couple of hours. Jacob appeared to be well trained and cleaned up after himself. Very satisfied with his work
    Carlos P.
    1654046309
    I would highly recommend Thompson Family Plumbing as a professional plumbing contractor.The service technician Andres was personable, polite, professional, and punctual.He actually stayed late to complete the repairs he promised.In this day and age it's a wonder to actually find a professional home repair company.Andres was great, as was the whole office staff, and the Conseirge Team.I will definitely use their services again.
    Jean H.
    1653889864
    We used Thompson's 2 months ago to repair a frozen pipe and hose bib. They sent Dean and he did an excellent job...this past week at 10pm, our pipe backed up and flooded our bathroom. I emailed Thompson's immediately, explained the problem, they called first thing the next morning and sent Jacob Martinez out to find the problem. It turned out to be somewhat complex. We had roots, rocks and a sagging clogged pipe that needed to be replaced. Jacob is the hardest worker we have ever seen! This was a very difficult job! He had to hand dig, remove and replace several feet of pipe under the house in very limited crawl space! We will never use another company or plumber. Thank you Thompson's for your incredible customer service, professionalism, and follow through. Jean and Dave Hamilton
    Judy W
    1651684080
    We bought a fixer upper house in Lake Arrowhead and had no idea of the number of Plumbing issues we would have. Richard Reaster's expertise, helpfulness and ability to diagnose and quickly repair leaks, faucets, toilets, and septic tank issues, saved us a lot of grief. He even found additional issues that need repair before they happen. His ideas on how we can move a washer and dryer to a new area as inexpensively as possible make him a great asset to his company. I highly recommend Richard for your Plumbing needs
    Pama K.
    1651634549
    James C.
    1646946809
    Water heater pressure relief valve replacement
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